# Ngā Ture Ratonga

Ngā Ture Ratonga a KapsuleHost, te whakaaetanga e whakahaere ana i tō whakamahi i ngā ratonga manaaki, rēhita ingoa rohe, īmēra, KPanel, me ērā atu ratonga e pā ana a KapsuleHost.

Whārangi taketake: https://kapsulehost.com/mi-nz/legal/terms

I whakahouhia: 9 Whiringa-ā-nuku 2026

Putanga 19, ka whai mana mai i te 9 Oketopa 2026

## Mō Tēnei Whakaaetanga

Ko ēnei Ture Ratonga (te "Whakaaetanga") e whakatakoto ana i ngā tikanga e whakarato ai a Kapsule Group Limited, he kamupene nō Aotearoa ("KapsuleHost", "mātou", "tā mātou"), ki a koe ("koe", "Kiritaki", "tōu") i ngā ratonga manaaki kapua, rēhita ingoa rohe, manaaki īmēra, me ērā atu hua me ngā ratonga e pā ana (ngā "Ratonga").

Ka whakaurua mai ki tēnei Whakaaetanga, mā te tohutoro: te Kaupapa Here Whakamahi Tika ("AUP"), te Kaupapa Here Tūmataiti, te Kaupapa Here Pihikete, te Kaupapa Here Whakahoki Moni, te Whakaaetanga Taumata Ratonga ("SLA"), te Whakaaetanga Tukatuka Raraunga ("DPA"), te Rārangi Kaitukatuka Tuarua, te Tauākī Haumarutanga, me ngā tikanga motuhake ki tētahi hua, ngā tikanga whakatairanga rānei i whakaaturia ki a koe i te wā o te hoko, i tō papatohu kiritaki rānei i kpanel.kapsulehost.com ("KPanel"). He wāhanga ēnei katoa o tēnei Whakaaetanga.

Ko tō whakaaetanga ā-hiko ki tēnei Whakaaetanga, ko tō waihanga i tētahi Pūkete, ko tō whakamahi rānei i tētahi Ratonga, ko te mea ka tū tuatahi, e tohu ana kua pānuitia, kua mārama, kua whakaae hoki koe kia herea koe e tēnei Whakaaetanga. Ki te kore koe e whakaae, kaua e uru atu, kaua hoki e whakamahi i ngā Ratonga.

Ko te putanga reo Ingarihi anake o tēnei Whakaaetanga te putanga e here ā-ture ana. Ko ngā whakamāoritanga katoa he mea hoatu hei āwhina noa iho.

## 1. Ngā Tautuhinga

"Pūkete" e tohu ana i tōu pūkete KapsuleHost kua rēhitatia.

"Rōpū Hono" e tohu ana, mō tētahi rōpū, i tētahi hinonga e whakahaere ana i taua rōpū, e whakahaerehia ana e taua rōpū, e noho tahi ana rānei i raro i te mana whakahaere kotahi me taua rōpū.

"Kora" e tohu ana i tā mātou kaiāwhina AI mō te tautoko kiritaki me te pūnaha, e hangaia ana i runga i ngā tauira reo nui a te rōpū tuatoru.

"Ihirangi Kiritaki" e tohu ana i ngā raraunga, waehere, kōnae, paetukutuku, pātengi raraunga, īmēra, whakaahua, oro, ataata, whirihoranga, me ērā atu rawa katoa ka tukuake koe (tētahi tangata rānei e whakamahi ana i te Pūkete) ki ngā Ratonga, ka penapena ki runga i ngā Ratonga, ka tuku mā roto i ngā Ratonga, ka tukatuka rānei mā ngā Ratonga.

"Utu" e tohu ana i ngā moni me utu mō ngā Ratonga, e ai ki tōu ota, ki KPanel, ki ngā tikanga whakatairanga rānei i whakaaetia e koe.

"Take Force Majeure" ko tōna tikanga ko te tikanga i hoatu i te rārangi 18.1.

"KPanel" e tohu ana i te papatohu whakahaere kiritaki i kpanel.kapsulehost.com.

"Mōhiohio Whaiaro" ko tōna tikanga ko te tikanga i hoatu i te Privacy Act 2020.

"Mahere" e tohu ana i te taumata ohaurunga, i te hua rānei ka kōwhiria e koe, tae atu ki Start, Pro, Scale, Cloud Power, te rēhita ingoa rohe, te manaaki īmēra, me ngā Mahere, ngā tāpiritanga rānei ā muri ake.

"Rēhita" e tohu ana i te kaiwhakahaere o tētahi rohe taumata-tihi ("TLD") e rēhita ai koe i tētahi ingoa rohe mā mātou.

"Kaitukatuka Tuarua" e tohu ana i tētahi rōpū tuatoru ka whakamahia e mātou hei tukatuka i ngā Mōhiohio Whaiaro mōu, e ai ki te rārangi kei kapsulehost.com/legal/sub-processors.

"Whiwhinga Whakawhiti" ko tōna tikanga ko te tikanga i hoatu i te rārangi 7.13.

"Whakamātautau" e tohu ana i tētahi tuku koreutu, utu heke, whakatairanga rānei o ngā Ratonga ka whakaaetia e mātou, tae atu ki te Whakamātautau koreutu 30 rā i runga i te Mahere Start.

Ko ngā kupu e tohu ana i te kotahi ka tohu hoki i te maha, ā, ko te maha ka tohu hoki i te kotahi. He mea āwhina noa ngā upoko, kāore e pā ki te whakamārama i te tikanga. Ko ngā tohutoro ki tētahi ture ka whai wāhi hoki ki ngā whakatikatika, ki ngā whakakapinga rānei o taua ture.

## 2. Te Āhei

2.1 Ka āhei anake koe ki te whakamahi i ngā Ratonga mēnā e 18 tau te iti rawa o tō pakeke, ā, kei a koe te āheinga ā-ture katoa ki te whakauru ki tētahi kirimana here i raro i ngā ture o Aotearoa.

2.2 Mēnā e whakaae ana koe ki tēnei Whakaaetanga mō tētahi hinonga, e whakapuaki ana, e kī taurangi ana hoki koe kei a koe te mana ki te here i taua hinonga. Ko ngā tohutoro ki a "koe" e pā ana ki a koe ake, ki te hinonga hoki, ā-tahi, ā-takitahi hoki.

2.3 Kaua koe e whakamahi i ngā Ratonga mēnā e aukatia ana koe e tētahi ture, e tētahi pūnaha whiu rānei e pā ana, mēnā rānei kei tētahi rohe mana koe, i whakatūria rānei koe i raro i ngā ture o tētahi rohe mana, e noho tonu ana rānei koe i tētahi rohe mana, e pā ana ki ngā whiu hokohoko whānui i whakaritea e Aotearoa, e te Kotahitanga o ngā Whenua o te Ao, e te United States, e te United Kingdom, e te Kotahitanga o Ūropi, e Ahitereiria rānei.

2.4 E pupuri ana mātou i te mōtika, ki tō mātou whakaaro anake, ki te whakakāhore, ki te whakawhāiti, ki te whakatārewa, ki te whakamutu rānei i ngā Ratonga ki tētahi tangata i ngā wā katoa, tae atu ki te wā e whai take ana tō mātou whakapae he tinihanga, he tūkino, he horoi moni, he takahitanga whiu, he takahitanga rānei o tēnei Whakaaetanga.

## 3. Te Pūkete

3.1 Me hoatu e koe ngā mōhiohio tika, hou, oti katoa hoki i te wā e waihanga ai i te Pūkete, ā, me whakahou tonu e koe aua mōhiohio i ngā wā katoa. Ka āhei mātou ki te whakatārewa, ki te whakamutu rānei i te Pūkete mēnā ka kitea e mātou he teka nui, he whakapōhēhē, he tawhito rānei ngā mōhiohio i hoatu e koe.

3.2 Kei a koe te haepapa mō ngā mahi katoa ka puta i raro i te Pūkete, ahakoa i whakaaetia e koe, kāore rānei, hāunga te wāhi i puta mai i tā mātou takahi i tēnei Whakaaetanga.

3.3 Me tiaki koe kia haumaru, kia matatapu hoki ō taipitopito takiuru. Ka tautoko a KPanel i te takiuru mā te kupuhipa, i te OAuth a te rōpū tuatoru (Google, GitHub, Apple, Discord), i ngā passkey, me te motuhēhēnga tohu-rua mā te TOTP, mā te SMS rānei ("2FA"). Ka āhei mātou ki te tono i te 2FA mō ngā mahi mōrearea ake (hei tauira, ngā panonitanga utu, ngā mukunga nui, ngā whakawhitinga pūkete, ngā whakawhitinga rohe, ngā panonitanga wāhitau īmēra, me te muku pūkete). Kei a koe te haepapa ki te pupuri i tō āheinga ki ō tikanga motuhēhēnga kua rēhitatia; mēnā ka ngaro tō āheinga ki ērā katoa, whakapā atu ki support@kapsulehost.com kia tīmata ai tētahi hātepe manatoko tuakiri ā-ringa.

3.4 Me whakamōhio tonu mai koe ki a mātou i security@kapsulehost.com mēnā e whakapae ana koe, e mōhio ana rānei koe, he urunga kāore i whakaaetia ki te Pūkete, kua whakararutia rānei ō taipitopito takiuru. Kei a koe tonu te herenga ā-ture mō ngā mahi i puta i raro i te Pūkete i mua i taua whakamōhiotanga.

3.5 Kāore koe e āhei ki te whakawhiti i te Pūkete ki tētahi atu tangata, ki te kore tā mātou whakaaetanga tuhituhi i mua. Ka āhei mātou ki te whakaae ki ngā whakawhitinga pūkete, i runga i te manatoko i te tuakiri, te utu i ngā Utu e tārewa ana, me te whakaae a te kaipupuri pūkete hou ki tēnei Whakaaetanga.

3.6 Ina tuku koe i te āheinga ki te Pūkete ki tētahi atu tangata (pērā i tētahi kaikirimana, kaimahi, kaiwhakahaere tahi rānei), kei a koe tonu te haepapa katoa mō ngā mahi a taua tangata me ngā mahi kāore i mahia e ia, me te mea nāu ake aua mahi.

## 4. Ngā Ratonga me te tohatoha rawa

4.1 Ka whakamahi mātou i ngā whakapau kaha e tika ana ā-pakihi ki te whakarato i ngā Ratonga e ai ki tēnei Whakaaetanga, ki te SLA, me ngā tepe motuhake ki ia Mahere e whakaaturia ana i kapsulehost.com/pricing, i tōu KPanel rānei.

4.2 Ngā momo rawa. Kei ia Mahere ngā momo rawa e whai ake nei, ehara i te rārangi oti katoa, ā, kei raro ia momo i te whakamahi tōkeke me te AUP: Penapena (te penapena kōpae totoka mō ia Mahere, ka inea mā ngā paita katoa kua penapenatia, tae atu ki ngā pātengi raraunga, ngā pouaka īmēra, ngā kōnae, me te whirihoranga; kāore e whai wāhi mai ā mātou tārua whakaora parekura kei tētahi wāhi kē); Te tuku raraunga (te whakawhiti raraunga whatunga ki waho, ki roto hoki, mō ia marama; ko te tikanga o te "kāore e inea", kāore he tepe paita pakari, engari kei raro tonu i te whakamahi tōkeke me te AUP); CPU me te mahara (ngā rawa tātai e tiritahitia ana; ka āhei mātou ki te whakapōturi i ngā tukanga e hipa ana i ngā tepe o ia Mahere hei tiaki i te kounga o te ratonga); Ngā inode me te tatau kōnae (ngā kōnae me ngā whaiaronga mō ia Mahere; ka āhei te whakawhāiti i te whakamahi inode tōtōpuhi ahakoa kei roto tonu te penapena katoa i te rahinga e whakaaetia ana); Te tuku īmēra (te rahinga īmēra ka tukuna ki waho, ngā pouaka īmēra, te rahi karere, me ngā kaiwhiwhi mō ia Mahere); Ngā pātengi raraunga (te maha o ngā pātengi raraunga, te rahi, te auau uiui, me ngā hononga ōrite mō ia Mahere); Ngā pae me ngā rohe (te maha o ngā paetukutuku, ngā taupānga, me ngā rohe motuhake mō ia Mahere).

4.3 Mēnā ka tino hipa tō whakamahinga i ngā tepe o tō Mahere, ka āhei mātou: (a) ki te whakapā atu ki a koe ki te kōrero mō te whakapiki; (b) ki te whakapiki aunoa i a koe ki tētahi Mahere teitei ake, i runga i te pānui e tika ana, ina hiahiatia hei tiaki i te kounga o te ratonga; (c) ki te whakamahi i ngā tepe hangarau mō te wā poto, i te whakapōturi, i te rārangi tatari rānei; (d) ki te nama i ngā Utu hipa-whakamahinga mēnā kua kīia i tōu ota, i KPanel rānei; (e) mēnā he roa, he taumaha, he takahi rānei i te AUP te hipanga, ki te whakatārewa, ki te whakamutu rānei i ngā Ratonga i raro i te rārangi 13.

4.4 Ngā panonitanga ratonga. Ka āhei mātou ki te tāpiri, ki te panoni, ki te whakakore haere, ki te tango rānei i ngā āhuatanga o ngā Ratonga. Ka whakamōhiotia koe ki ngā panonitanga kino nui, 30 rā te iti rawa i mua i tō rātou whai mana, hāunga te wāhi e hiahiatia ana he pānui poto ake e te ture, e tētahi kaiwhakarato ā-runga, hei whakatika rānei i tētahi mōrearea haumaru, ā-ture, ā-whakahaere rānei.

4.5 Ngā tūmau GPU, motuhake, me te rokiroki. Ka whakaratohia ngā tūmau GPU, ngā tūmau motuhake, me ngā tūmau rokiroki "I TŌNA ĀHUA". Kāore mātou e whakaū i te wāteatanga kāore e haukotia, e haere tonu ana rānei, o tētahi tūmau GPU, tūmau motuhake, tūmau rokiroki rānei, i te wāteatanga tonu rānei o tētahi rawa GPU, tātai, rokiroki rānei. Kāore mātou e whakaū i tētahi taumata mahi, taumata tukunga, tōmuri, wā whakaoti mahi rānei. Kāore ngā tūmau GPU, ngā tūmau motuhake, me ngā tūmau rokiroki i raro i te SLA.

4.6 Pūmanawa a te rōpū tuatoru. Ina whakawhirinaki ngā Ratonga ki ngā pūmanawa, ki ngā ratonga rānei a te rōpū tuatoru (hei tauira, te pūmanawa papatohu a te rōpū tuatoru kei raro i tā mātou pūnaha manaaki, a WordPress, tā mātou pūnaha īmēra, ngā taupānga puna tuwhera rānei ka tāutahia e koe), kei raro tō whakamahi i taua pūmanawa i ngā tikanga raihana a te kaiwhakarato e pā ana, ā, kāore mātou i te haepapa mō ngā tepe, ngā hapa, ngā whakaraerae rānei nā taua pūmanawa i kawe mai.

4.7 Kaupapa Here Whakamahi Tōkeke. Ko ngā Mahere e whakatairangatia ana he rawa "mutunga kore" (pērā i a Cloud Power) kei raro i te Kaupapa Here Whakamahi Tōkeke i /legal/fair-use, e whakatakoto ana i ngā paepae mārama (i tēnei wā: 20 TB tuku raraunga, 500 GB penapena, 500 pouaka īmēra hohe mō ia pūkete) me tētahi hātepe whakatinana e whakamōhio ana i te tuatahi. Ka īmēra atu mātou ki a koe i te rā ka hipa koe i tētahi paepae; kāore mātou e whakapōturi puku, e nama whakamuri, e whakatārewa rānei me te kore pānui. Kua whakaurua mai te Kaupapa Here Whakamahi Tōkeke ki tēnei Whakaaetanga mā te tohutoro.

4.8 Ka puritia e KapsuleHost he kī whakahaere (ko kapsulehost-management te ingoa) ki ia tūmau ka hangaia e mātou, mō ngā tārua, te aroturuki me ngā whakahou haumaru. Ki te mukua taua kī, ka mutu aua āhuatanga.

## 5. Ngā ratonga rēhita ingoa rohe

5.1 Te tūranga kaihoko tuarua. Ka whakarato mātou i te rēhita ingoa rohe hei kaihoko tuarua mō tētahi kairēhita ingoa rohe a te rōpū tuatoru (te "Kairēhita"), ko tōna tuakiri kua whakaaturia i te Rārangi Kaitukatuka Tuarua i kapsulehost.com/legal/sub-processors. Kei raro hoki tō rēhitatanga i ngā tikanga kiritaki a te Kairēhita, i ngā kaupapa here a ICANN ina pā ana, me ngā kaupapa here a te Rēhita mō te TLD e pā ana (ngā "Kaupapa Here Rēhita"). Ina taupatupatu tēnei Whakaaetanga ki tētahi kaupapa here a ICANN, ki tētahi Kaupapa Here Rēhita rānei, ka mana ake te kaupapa here a ICANN, te Kaupapa Here Rēhita rānei, i te whānuitanga o taua taupatupatu.

5.2 Te tika o WHOIS. Me hoatu, me pupuri hoki e koe ngā taipitopito whakapā pono, tika, oti katoa, hou hoki mō ia rohe (ngā "Raraunga WHOIS"). He takahitanga nui o tēnei Whakaaetanga: (a) te hoatu i ngā Raraunga WHOIS hē, kāore rānei e whakawhirinakitia; (b) te kore whakahou i ngā Raraunga WHOIS i roto i te whitu rā o tētahi panonitanga; (c) te kore whakautu rānei i roto i te tekau mā rima rā ki tētahi pātai mai i a mātou, i te Kairēhita, i te Rēhita rānei mō te tika o ngā Raraunga WHOIS.

5.3 Te tūmataiti WHOIS. Ina whakahohe koe i te tūmataiti WHOIS (koreutu me ngā Mahere katoa), ka whakaatu te WHOIS tūmatanui i tētahi whakapā takawaenga tūmataiti hei whakakapi i ō taipitopito whakapā whaiaro. Kāore ngā ratonga tūmataiti e wewete i a koe i te herenga ki te pupuri i ngā Raraunga WHOIS tika kei raro. Ka āhei mātou ki te whākī i ngā Raraunga WHOIS kei raro ki ngā kaiwhakauru ture, ki ngā kōti, ki ngā rēhita, ki ētahi atu rōpū rānei he pānga ā-ture tika ō rātou.

5.4 Te whakaaetanga a te kaipupuri rohe me te UDRP. Mā te rēhita i tētahi rohe, ka whakaae koe kia herea koe e: (a) te UDRP mō ngā TLD whānui; (b) tētahi kaupapa here whakatau tautohe waehere-whenua e pā ana ki te ccTLD e hāngai ana (hei tauira, te Dispute Resolution Service Policy a te Domain Name Commission mō ngā rohe .nz); me (c) ngā Kaupapa Here Rēhita katoa mō te TLD e pā ana.

5.5 Te huringa ora o te rohe. He wāhanga motuhake tō te huringa ora o ngā ingoa rohe, tae atu ki te wā rēhita, te paunga, te wā manawanui whakahou-aunoa, te wā manawanui whakahoki mai (i te nuinga o te wā e 30 rā, me ngā utu whakaora), me te tatari muku. Kei a koe anake te haepapa ki te whakahou i te rohe i te wā tika, ki te whakahaere hoki i ngā tautuhinga whakahou-aunoa i KPanel. Kāore mātou i te haepapa ā-ture mō te ngaronga o tētahi rohe nā te kore whakahou, nā te utu i rahua, nā te tikanga utu kua pau, nā tō kore mahi rānei i roto i ngā wā e whakaritea ana e te Rēhita.

5.6 Whakahou aunoa. Ko ngā ingoa rohe ka rēhitatia mā mātou ka tautuhia ki te whakahou aunoa hei taunoa. Ka āhei koe ki te whakaweto i te whakahou aunoa i KPanel. Mēnā ka rahua te whakahounga, ka īmēra atu mātou ki a koe, ā, ka ngana anō mātou e ai ki te rārangi 7.

5.7 Ngā whakawhitinga rohe. Whakawhiti atu: ka āhei koe ki te tono kia whakawhitia ki tētahi atu kairēhita i ngā wā katoa, i raro i ngā ture a ICANN me te Rēhita; ka hoatu e mātou he waehere whakamana mā KPanel. Raka whakawhiti: ka whakamahia e mātou te raka whakawhiti a te kairēhita hei taunoa ki ngā rēhitatanga hou; ka āhei koe ki te wewete i te raka o te rohe i KPanel. Whakawhiti mai: ka āhei koe ki te whakawhiti mai i tētahi rohe ki tā mātou ratonga, i raro i ngā kaupapa here whakawhiti-mai a te Rēhita e pā ana, i te waehere whakamana mai i te kairēhita e whakarerea ana, me te utu i te Utu whakawhiti e pā ana.

5.8 Te whakakāhore, te whakakore, te raka rānei e mātou. Ka āhei mātou, te Kairēhita, te Rēhita rānei ki te whakakāhore, ki te whakakore, ki te whakawhiti, ki te panoni, ki te whakanoho rānei i tētahi ingoa rohe ki raro i te raka rēhita, kia hāngai ai ki ngā paerewa o te ahumahi, hei whakatika i ngā hapa, hei whakahoki mai i ngā moni kāore i utua, hei tiaki i te pono o te Rēhita, hei whai i tētahi ōta a te kōti, i tētahi tono a te kāwanatanga rānei, hei whai i ngā ture a ICANN, i ngā Kaupapa Here Rēhita rānei, ina whai take rānei tō mātou whakapae kua takahia tēnei Whakaaetanga.

5.9 Kāore e whakahokia ngā Utu rohe. Kāore e whakahokia ngā Utu rēhita, whakahou, whakawhiti, me te whakaora rohe ina tukuna te rēhitatanga, tētahi atu mahi rānei ki te Rēhita, hāunga te wāhi ka rahua te mahi, ehara i te hē nōu.

5.10 Ngā rohe .nz. Ko te Domain Name Commission Limited te kaiwhakahaere i ngā rohe .nz. Mā te rēhita i tētahi rohe .nz, ka whakaae koe ki ngā kaupapa here a te Domain Name Commission, tae atu ki te Dispute Resolution Service Policy me ngā New Zealand Open Source .nz Policies.

## 6. Te manaaki īmēra

6.1 Whakaahuatanga ratonga. Ka whakarato mātou i te manaaki īmēra i runga i ngā pūnaha e whakahaerehia ana e mātou, mā ngā kaitukatuka tuarua a te rōpū tuatoru hoki. Ko ngā rahinga pouaka īmēra, ngā rahinga tuku īmēra, me ngā tepe rahi karere ka whakaritea mō ia Mahere, ā, ka whakaaturia i KPanel.

6.2 Te ingoa pai o te kaituku. Me: (a) whirihora koe i ngā rekoata SPF, DKIM, me DMARC mō ia rohe tuku; (b) tuku īmēra anake ki ngā kaiwhiwhi kua whakaae i raro i te Unsolicited Electronic Messages Act 2007, i tētahi atu ture rānei e pā ana; (c) pupuri i te ōrau hoki-pakari ki raro i te 5%, me te ōrau amuamu pāme ki raro i te 0.1%, puta noa i ia wā e whitu rā e neke haere ana; (d) whakauru i tētahi tikanga whakakore ohaurunga mārama e mahi ana ki ngā īmēra hokohoko; ā (e) kaua e whai i tētahi mahi e aukatia ana e te AUP.

6.3 Te whakatārewa i te ratonga īmēra. Ka āhei mātou ki te whakawhāiti i te auau, ki te taratahi, ki te whakatārewa, ki te whakamutu rānei i ngā Ratonga īmēra ina whai take tō mātou whakapono kua takahia e koe tēnei rārangi, ina tūkino rānei ō mahi i te ingoa pai o ā mātou wāhitau IP e tiritahitia ana, me te pānui i mua, kāore rānei, e ai ki te taumaha o te take.

6.4 Kāore he whakaū pūranga. Ki te kore tō Mahere e whakauru mārama ana i te pūranga īmēra, kei a koe te haepapa ki te pupuri me te whakapūranga i ōu ake īmēra. Ko tā mātou pupuri i ngā raraunga īmēra ka whakahaerehia e te Kaupapa Here Tūmataiti me te SLA.

## 7. Ngā Utu, te nama utu, ngā tāke, me te whakahounga

7.1 Moni me ngā tāke. Ka whakaaturia, ka utua hoki ngā Utu i te tāra o Aotearoa (NZD), ki te kore e whakaaturia kētia. Kāore te GST i roto i ngā Utu ki te kore e kīia; ka tāpiria te GST i te pāpātanga o te wā (15% i tēnei wā) ina pā ana. Kei a koe te haepapa mō ētahi atu tāke, tāke kawemai, utu ā-ture rānei ka whakaritea i tōu rohe mana.

7.2 Tikanga utu. Ka whakamana koe i a mātou, me tā mātou kaitukatuka utu, ki te tango moni i tō tikanga utu kua tohua mō ngā Utu katoa ka tangohia aunoatia, tae atu ki ngā whakahounga o ngā Mahere ka whakahoutia aunoatia, ngā hipanga, ngā tāke, me ērā atu moni katoa me utu i raro i tēnei Whakaaetanga. Me whai kāri whaimana koe, ā, me pupuri i a mātou, i te wā anake e mau ana i a koe tētahi Mahere ka whakahoutia aunoatia (hei tauira, he Mahere ā-marama). Ki te whakahoutia tētahi Mahere mā te raupapa (āwharangi 7.12, hei tauira he Mahere ā-tau), kāore e hiahiatia he kāri kei a mātou: ka taea e koe te utu i tana raupapa mā te kāri, ā, ki te tukuna e te raupapa, mā te whakawhiti moni ā-pēke rānei ki te pūkete e whakaaturia ana ki te raupapa, i te momo moni o te raupapa, me te whakahua i te tohutoro utu e whakaaturia ana ki runga. Kua utua tētahi raupapa ina riro i a mātou te moni katoa i taua momo moni me taua tohutoro; ko tētahi utu he rerekē te nui, te momo moni, te tohutoro rānei, ka whakaurua e mātou ina oti i a mātou te whakahāngai, ā, tērā pea ka roa ake. Mā koe e utu ngā utu ka tonoa e tō pēke ki te tuku i te whakawhitinga.

7.3 Whakahou aunoa. I raro i te āwharangi 7.5, ka whakahou aunoa ngā Mahere i te mutunga o ia huringa utu, i te utu o te Mahere o taua wā, ki te kore e whakakorea i KPanel i mua i te rā whakahou. Ka īmēra atu mātou i tētahi whakamaumahara whakahou ki a koe, e whitu rā te iti rawa i mua i tētahi whakahounga ā-tau.

7.4 Ngā panonitanga utu. I raro i te āwharangi 7.5, ka āhei mātou ki te panoni i ngā Utu, me te pānui e toru tekau rā te iti rawa. Ka whai mana ngā Utu hou mai i tō whakahounga e whai ake ana. Ina utua e koe i mua ā-tau, ka pā tonu te Utu o nāianei mō te toenga o te wā kua utua i mua.

7.5 Te raka utu. Ko te Utu e pā ana ki tō Mahere i te wā e ohauru ai koe ka rakaina mō te roanga katoa o tō ohaurunga e haere tonu ana. Mēnā ka hohe tonu tō ohaurunga, ā, kāore koe e huri ki tētahi Mahere kē, kāore mātou e whakapiki i te Utu e utua ana e koe, ahakoa ka whakapikia e mātou ngā Utu mō ngā kaiohauru hou. He mea whaiaro te raka utu ki tō Pūkete, ā, kāore e whakawhitia.

7.6 Utu i rahua. Mēnā ka rahua tētahi tango moni, ka ngana anō mātou mō te tekau mā whā rā, te roa rawa. Whai muri i te tekau mā whā rā kāore i utua, ka āhei mātou ki te whakatārewa i ngā Ratonga. Whai muri i te toru tekau rā kāore i utua, ka āhei mātou ki te whakamutu i ngā Ratonga me te muku i te Ihirangi Kiritaki e ai ki te rārangi 13.5.

7.7 Ngā tautohe mō ngā nama. Me whakamōhio mai koe ki a mātou mō tētahi nama e tautohetia ana i roto i te ono tekau rā mai i te rā o te pire. Ko ngā nama kāore i tautohetia i roto i taua wā ka kiia kua whakaaetia.

7.8 Ngā whakahokinga ā-kāri. Mēnā he āwangawanga tōu mō te utu, whakapā atu ki billing@kapsulehost.com i mua i te tīmata i tētahi whakahokinga ā-kāri. Ko ngā whakahokinga ā-kāri mō ngā moni e tika ana kia utua, ina kāore he hapa utu i raro, ka āhei te whakaarohia he takahitanga nui o tēnei Whakaaetanga.

7.9 Te whakataurite nama. Ka āhei mātou ki te tango i ngā moni e nama ana koe ki a mātou i ngā whiwhinga, i ngā whakahokinga moni rānei me utu ki a koe.

7.10 Ngā utu whakatairanga me ngā whakamātautau koreutu. Ka tukuna ngā utu whakatairanga, ngā utu whakamātautau rānei i raro i ngā tikanga e whakaaturia ana i te wā o te hoko, ā, ka āhei te whakawhāiti ki ngā kiritaki tuatahi, kotahi mō ia whare, mō ia pakihi rānei, i raro hoki i te manatoko. Ka āhei mātou ki te whakakāhore, ki te tango, ki te tono kia whakahokia rānei tētahi painga whakatairanga i riro mā te tinihanga, mā te tūkino pūkete-maha, mā te takahi rānei i ngā tikanga o te whakatairanga.

7.11 Ngā tūmau kua rāhuitia. Ko tētahi tūmau kapua, GPU, motuhake rānei kua rāhuitia ka nama aunoatia ina wātea te rawa, ki te tikanga utu kei tō Pūkete; tērā pea he rā, he wiki rānei i muri i tō rāhuitanga. Ka āhei koe ki te whakakore i taua tūmau kia whakahokia katoatia te moni, kia tangohia hoki te tūmau, i roto i te whā tekau mā waru (48) hāora o te īmēra whakatutukitanga, kotahi anake mō ia Kiritaki, e ai ki te Kaupapa Here Whakahoki Moni. Whai muri i taua wā, ka nama ā-marama, ā, ka āhei te whakakore i te mutunga o te huringa utu o nāianei. Ka nama tonu tētahi tūmau kua whakawetohia ki tōna utu katoa, kia muku rā anō koe i taua tūmau. Kāore mātou e whakamutu aunoa i te nama, e muku aunoa rānei i tētahi tūmau kua whakawetohia.

7.12 Te whakahou ā-tau ā-ringa. Ka whakahoutia ētahi Mahere ā-tau mā te raupapa, kaua mā te utu aunoa. Mēnā ka whakahoutia tō Mahere pēnei, ka īmēra atu mātou i tētahi raupapa ki a koe, i te iti rawa e toru tekau rā i mua i te mutunga o tō wā o nāianei, ā, kāore tētahi huarahi utu kei a mātou e utaina aunoatia. Mēnā kāore anō kia utua te raupapa i te mutunga o tō wā, ka uru ō Ratonga ki tētahi wā atawhai. Ka taea e mātou te whakatārewa i ngā Ratonga i te whitu rā i muri i te mutunga o te wā, ā, ka taea e mātou te whakamutu i aua Ratonga i te rua tekau mā tahi rā i muri i te mutunga o te wā. I te whakamutunga, ka whai take te āwharangi 13.5 ki tō Ihirangi Kiritaki, tae atu ki te Wā Manawanui e toru tekau rā, ā, i roto i taua wā ka taea e koe te whakahoki mai i te Ratonga mā te hoko anō me te utu i ngā Utu Matua Kahore i Utua. Kāore te āwharangi 7.6 e whai take ki tētahi Mahere ka whakahoutia i raro i tēnei āwharangi, nā te mea kāore he utu e whakamātauria ana.

7.13 Whiwhinga whakawhiti.

7.13(a) Te tuku. Mēnā ka nukuhia e koe tētahi paetukutuku ki a mātou mai i tētahi atu kaiwhakarato manaaki, i te wā e toe tonu ana he wā kua utua i tō mahere manaaki ki taua kaiwhakarato, ka taea e koe te tono i tētahi whiwhinga pūkete mō te wā kua utua kāore koe e whakamahi anō ("Whiwhinga Whakawhiti"). Ka taea anake te tono i te wā e whakaatu ana mātou i tēnei tuku kia tuwhera i tā mātou paetukutuku, i KPanel rānei. Kei tēnei rārangi te katoa o te tuku.

7.13(b) Ko wai ka āhei ki te tono. Ka āhei koe ki te tono mēnā e tika ana ēnei katoa: (i) he kiritaki hou koe, arā, kāore koe, kāore hoki tētahi pakihi e mahi ana koe mōna, i pupuri i tētahi Mahere utu ki a mātou i ngā marama 12 i mua i tō ota; (ii) kua ota koe, kua utu hoki i te tau tuatahi, o tētahi o ēnei Mahere e utua ā-tau ana: Start, Pro, Scale, Cloud Power, WordPress Start, WordPress Pro, Managed WordPress Start, Managed WordPress Pro, Managed WooCommerce Start, Managed WooCommerce Pro rānei (he "Mahere Āhei"). Kāore i whakaurua te utu ā-marama, ngā mahere īmēra, ngā ingoa rohe, ngā tūmau, ngā tāpiritanga, ngā ratonga kotahi-wā, me ngā pūkete e whakahaerehia ana e tētahi kaihoko anō; (iii) i manaakitia te paetukutuku o te rohe e tono ana koe ki te kaiwhakarato kē i runga i tētahi mahere manaaki utu, kaua i runga i tētahi mahere koreutu, i tētahi taumata koreutu, i tētahi whakamātautau rānei; (iv) kei te tukuna taua paetukutuku ināianei mai i tō Mahere Āhei ki a mātou. Ko te rā tuatahi e pērā ai, ko tō "Rā Whakarewa"; (v) i muri i tō Rā Whakarewa, e toe ana kia 30 rā neke atu o te wā kua utua i te mahere a te kaiwhakarato kē; ā, (vi) i utu koe i te kaiwhakarato kē mō taua wā kua utua neke atu i te 90 rā i mua i tō tono.

7.13(c) Kotahi te tono. Kotahi anake te tono mō ia rohe, ā, mō ake tonu atu. Kotahi te tono mā ia kiritaki, e tatauria ana ia Pūkete e puritia ana e te tangata kotahi, e te pakihi kotahi rānei, e utua ana rānei ki te tikanga utu kotahi. Mēnā he maha ngā paetukutuku ka nukuhia e koe, māu e kōwhiri ko tēhea hei tono māu.

7.13(d) Me pēhea te tono. Tonoa i KPanel i roto i te 60 rā i muri i tō Rā Whakarewa, mā te puka tono kei tō whārangi nuku, whārangi nama utu rānei. Tukuatu te pire, te tauākī, te pānui whakahou rānei a te kaiwhakarato kē. Me whakaatu: (i) te ingoa o te kaiwhakarato; (ii) te ingoa o te tangata, o te pakihi rānei i tukuna te pire ki a ia; (iii) te mahere manaaki; (iv) te rohe; (v) te moni i utua mō te mahere manaaki, me tōna moni ā-motu; (vi) te wā i utua, me tōna rā tīmata me te rā kua utua rā anō; ā, (vii) kua utua. Mēnā kāore te tuhinga e whakaatu i te rohe, tukuatu anō he whakaahua mata o te papatohu a te kaiwhakarato e whakaatu ana i taua mahere me te rohe. Ka āhei koe ki te huna i ngā nama kāri me ngā tūemi kāore he hononga ki te mahere manaaki, engari kaua ngā taipitopito kua whakarārangitia i runga ake nei. Me ōrite te ingoa i tukuna te pire ki te kaipupuri Pūkete, ki te pakihi rānei kua whakaingoatia i tō Pūkete. Ki te kore e ōrite, whakamōhio mai he aha i te puka (hei tauira, nā tō kaihoahoa paetukutuku i utu), ā, ka āhei mātou ki te tono taunakitanga e āhei ana koe ki te tono. Mā te tono, ka whakaū koe kāore koe i whiwhi, ā, e kore koe e tono, i tētahi whakahokinga moni mai i te kaiwhakarato kē mō te wā kua utua e tonoa ana e koe.

7.13(e) Me pēhea tā mātou tatau i te whiwhinga. (i) Ko te tikanga o "ngā rā kāore i whakamahia" ko ngā rā mai i tō Rā Whakarewa tae noa ki te rā kua utua rā anō te mahere a te kaiwhakarato kē. (ii) Ko te uara i te utu a te kaiwhakarato kē ko te moni i utua e koe mō te mahere manaaki, hāunga te tāke, ngā ingoa rohe, ngā tāpiritanga me ngā utu whakarite, ka wehea ki te maha o ngā rā o te wā i utua, ka whakareatia ki ō rā kāore i whakamahia. (iii) Ko te uara i tā mātou utu ko te Utu tau tuatahi i utua e koe ki a mātou mō tō Mahere Āhei, hāunga te tāke, ā, i muri i ngā hekenga utu, ka wehea ki te 365, ka whakareatia ki ō rā kāore i whakamahia. (iv) Ko tō Whiwhinga Whakawhiti te mea iti iho o (ii) me (iii), ā, kāore rawa e neke atu i te haurua o te Utu tau tuatahi i utua e koe ki a mātou mō tō Mahere Āhei. (v) Mēnā i tukuna e te kaiwhakarato kē he pire ki a koe i tētahi moni ā-motu rerekē i tā tō Pūkete, ka hurihia e mātou te (ii) ki te moni ā-motu o tō Pūkete i te pāpātanga whakawhiti moni ka tuhia e mātou mō te rā ka whakaaetia e mātou tō tono. Ki te kore mātou e pupuri i tētahi pāpātanga mō taua moni ā-motu i taua rā, ka whakamahia e mātou tētahi pāpātanga tohutoro kua whakaputaina e tētahi pēke matua mō taua rā. (vi) Ka whakaawhiwhia whakararo e mātou te hua ki te wae iti rawa o te moni ā-motu o tō Pūkete. Ka whakaaturia e mātou ia o ēnei tatauranga ki a koe ina whakatau mātou i tō tono.

7.13(f) Te tepe ā-marama. I ia marama maramataka ka whakaaetia e mātou he Whiwhinga Whakawhiti mō ngā tono 50 te mōrahi, ā, tae atu ki te tapeke o te US$6,000, te uara ōrite rānei i ētahi atu moni ā-motu i te pāpātanga i (e)(v). Ina tae ki tētahi o ngā tepe, ka kī mātou pērā ki te wāhi e whakaaturia ana te tuku, ā, ka whakaaetia ngā tono whaimana kua tae kē mai i te marama e whai ake nei, i te raupapa i tae mai ai ki a mātou. Ka taea tonu te tuku tono i tae mai i muri i tā mātou kī kua kī te marama, ā, ka tatari i taua raupapa anō.

7.13(g) Te arotake i tō tono. Ka arotakea e mātou ia tono, ā, ko tā mātou whāinga kia whakatau i roto i ngā rā pakihi 5 i muri i te whiwhinga o ngā mea katoa e hiahiatia ana e mātou. Ka āhei mātou ki te tono taunakitanga atu anō, ā, ka tārewa te wā tono 60 rā i (d) i te wā e tatari ana mātou. Ka whakaaetia e mātou tō tono, ka whakaaetia rānei ki tētahi moni iti iho me te whakaatu i te tātaitanga, ka whakakāhoretia rānei me te take. Ka whakamōhio mātou i tā mātou whakatau ki a koe i KPanel, mā te īmēra hoki.

7.13(h) He aha te Whiwhinga Whakawhiti. Ko te Whiwhinga Whakawhiti he whiwhinga pūkete i te moni ā-motu o tō Pūkete. Ehara i te moni ā-ringa, ā, kāore he uara moni ā-ringa. Kāore e taea te tango, te whakahoki, te whakawhiti ki tētahi atu tangata, Pūkete rānei, te whakawhitiwhiti, te huri rānei ki tētahi atu moni ā-motu, ā, kāore e whiwhi huamoni. Ka whakamahia aunoatia ki ngā pire e whai ake nei mō ā mātou Ratonga i tō Pūkete, tae atu ki tō whakahounga, kia pau rā anō. Ka hāngai te rārangi 7.9 (te whakataurite nama) ki a ia.

7.13(i) Āhea koe ka taea te whakamahi. Mēnā ka whakaaetia e mātou tō tono i mua i te mutunga o te Wā Taurangi whakahoki moni 30 rā mō tō Mahere Āhei (Kaupapa Here Whakahoki Moni rārangi 1), ka tāpiria e mātou te whiwhinga ki tō Pūkete i te rā i muri i te mutunga o taua wā. Ki te kore, ka tāpiria e mātou i te rā ka whakaaetia e mātou tō tono.

7.13(j) Te pau o te wā. Ka pau te wā o te Whiwhinga Whakawhiti kāore anō kia whakamahia e koe, 24 marama i muri i tā mātou tāpiri. Ka īmēra mātou ki a koe kia 30 rā neke atu i mua i te pau o te wā o tētahi wāhanga.

7.13(k) Āhea tangohia ai te whiwhinga kāore i whakamahia. Ka tangohia e mātou te Whiwhinga Whakawhiti kāore anō kia whakamahia e koe mēnā: (i) ka whiwhi koe i tētahi whakahokinga moni o tētahi utunga mō tō Mahere Āhei, tae atu ki raro i te taurangi whakahoki moni; (ii) ka whakahokia ā-kāri, ka whakakorea rānei tētahi utunga mō tō Mahere Āhei; (iii) ka mutu tō Mahere Āhei, tō Pūkete rānei mō tētahi take, hāunga ka neke koe ki tētahi atu Mahere Āhei i te Pūkete kotahi; (iv) ka whiwhi rānei koe i tētahi whakahokinga moni mai i te kaiwhakarato kē mō tētahi wāhanga o te wā kua utua i tonoa e koe. Ka noho tonu te whiwhinga kua whakamahia kē ki tētahi pire. Kāore rawa te tango i te whiwhinga kāore i whakamahia e hanga i tētahi utu, hāunga i raro i (l).

7.13(l) Ngā tono teka. Mēnā i whakawhirinaki tētahi tono ki tētahi tuhinga teka, kua whakarerekētia, kua whakapōauau rānei, e tārua ana i tētahi tono kua oti kē, e takahi ana rānei i tēnei rārangi i tētahi atu āhua, ka āhei mātou ki te whakakāhore, ki te tango i te Whiwhinga Whakawhiti kāore i whakamahia, ki te whakahuri hoki i te Whiwhinga Whakawhiti kua whakamahia kē, kia hoki ai te wāhanga o tētahi pire i utua e ia hei mea me utu anō. Ka hāngai anō te rārangi 7.10, ā, ka āhei te whakaaro ki tētahi tono teka i whakaarohia hei takahitanga nui o tēnei Whakaaetanga.

7.13(m) Ētahi atu tuku. Ka whakakapi te Whiwhinga Whakawhiti i te tuku whakawhiti o mua i tāpiri marama ki te mutunga o tō tau tuatahi; kāore e taea te whiwhi i ngā mea e rua. Ka taea e koe te whakakotahi i te Whiwhinga Whakawhiti ki te Whakamātautau koreutu o te Mahere Start (ka tono koe ina tangohia tō utunga ā-tau tuatahi), ki tētahi utu whakatairanga (ka whakamahia e te rārangi (e)(iii) te utu i utua tūturutia e koe), ki ngā rā koreutu tāpiri ka whiwhi koe hei kiritaki kua tukuna mai i raro i te Kirimana Kaupapa Hoa Tuku (kāore aua rā e whakarerekē i tō whiwhinga). He motuhake ia i tētahi whiwhinga ratonga i raro i te SLA, ā, kāore e whakaiti i taua whiwhinga. Kāore e taea e koe te whakakotahi ki tētahi atu whiwhinga, hekenga utu rānei ka hoatu mō te neke mai i tētahi atu kaiwhakarato.

7.13(n) Ngā panonitanga ki te tuku. Ka āhei mātou ki te panoni, ki te whakamutu rānei i tēnei tuku i ngā wā katoa mā te whakahou i ngā mea e whakaaturia ana e mātou i tā mātou paetukutuku, i KPanel hoki. Kāore tētahi panonitanga, whakamutunga rānei e pā ki tētahi tono mō tētahi ota i tukuna e koe i te wā e whakaaturia ana te tuku kia tuwhera, mēnā ka tono koe i roto i te wā i (d), ki te Whiwhinga Whakawhiti kua tāpiria kē rānei ki tō Pūkete.

## 8. Ngā Whakamātautau

8.1 Te Whakamātautau koreutu o te Mahere Start. Ka tukuna e mātou he Whakamātautau koreutu mō te toru tekau rā i runga i te Mahere Start ki ngā kiritaki hou e āhei ana.

8.2 Te āhei. Kotahi anake te Whakamātautau mō ia tangata, kotahi mō ia whare, kotahi hoki mō ia hinonga pakihi. Ka āhei mātou ki te whakakāhore i te Whakamātautau ki te tangata e whai take ana tō mātou whakapono kua whai Pūkete ia i mua, kua waihanga Pūkete maha ia, kei te tūkino rānei ia i te tuku Whakamātautau.

8.3 Te hurihanga o te Whakamātautau. I te mutunga o te wā Whakamātautau, ka haere tonu ngā Ratonga i te utu Start o taua wā, ki te kore koe e whakakore, e whakapiki rānei. Ka īmēra atu mātou i tētahi whakamaumahara ki a koe, e whitu rā te iti rawa i mua i te mutunga o te Whakamātautau.

8.4 Ngā tepe o te Whakamātautau. Kei raro ngā Whakamātautau i ngā tepe whakamahi tōkeke, i te AUP, me ērā atu tikanga e pā ana ki ngā Mahere utu, engari tērā pea kāore e wātea ngā āhuatanga kairangi motuhake o ia Mahere i te wā o te Whakamātautau.

8.5 Te panoni, te tango rānei. Ka āhei mātou ki te panoni, ki te tango rānei i tētahi tuku Whakamātautau i ngā wā katoa. Kāore ngā panonitanga e pā ki ngā Whakamātautau kua tīmata kē.

## 9. Te whakamahi tika

9.1 Ka whakahaerehia tō whakamahi i ngā Ratonga e te AUP. He wāhanga te AUP o tēnei Whakaaetanga.

9.2 Ka āhei mātou ki te whakatārewa, ki te whakawhāiti, ki te whakamutu rānei i ngā Ratonga me te kore pānui mēnā e whai take ana tō mātou whakapono kua takahia e koe te AUP, inā koa ina he mōrearea ki te pūnaha, ki ētahi atu kiritaki, ki ngā rōpū tuatoru, ki tō mātou ingoa pai, ki tō mātou āheinga rānei ki te whakarato i ngā Ratonga.

9.3 E whakaae ana koe e whakahaere ana mātou i ngā pūnaha aunoa e aroturuki ana i ngā whanonga e rite ana ki te tūkino, ki te tinihanga, ki te takahi rānei i te AUP, ā, ka āhei mātou ki te mahi aunoa i ngā mahi e ōrite ana ki te take (tae atu ki te whakapōturi, ngā wero captcha, ngā puritanga pouaka īmēra, me ngā puritanga pūkete) i runga i ngā putanga o aua pūnaha, i raro i te arotake a te tangata ina tonoa.

## 10. Ihirangi Kiritaki me te mana ā-hinengaro

10.1 Te mana pupuri o te Ihirangi Kiritaki. I waenga i a koe me mātou, kei a koe tonu te mana pupuri katoa me ngā mōtika mana ā-hinengaro katoa i tō Ihirangi Kiritaki. Kāore mātou e kerēme i tētahi mana pupuri ki taua ihirangi.

10.2 Raihana ki a mātou. Ka tuku koe ki a mātou i tētahi raihana ā-ao, ehara i te motuhake, kāore he utu rangatira, ka taea te raihana tuarua, ki te manaaki, ki te penapena, ki te kape, ki te tuku, ki te keteroki, ki te whakaatu, ki te whakatinana, ki te panoni (i te wāhi e tika ana anake mō te huri hōputu, mō te hototahi hangarau rānei), ki te tukatuka hoki i te Ihirangi Kiritaki, hei whakarato anake, hei whakapai hoki i ngā Ratonga mōu, hei tārua i te Ihirangi Kiritaki, hei whai i te ture, hei whakamana hoki i tēnei Whakaaetanga.

10.3 Ngā kī taurangi a te Kiritaki. E whakapuaki ana, e kī taurangi ana, e oati ana hoki koe: (a) nōu, kei a koe rānei ngā mōtika e rawaka ana ki te Ihirangi Kiritaki katoa; (b) kāore te Ihirangi Kiritaki e takahi ana, e kore hoki e takahi, i ngā mōtika mana ā-hinengaro, tūmataiti, whakaputa ingoa, ētahi atu mōtika rānei o tētahi rōpū tuatoru; (c) e hāngai ana te Ihirangi Kiritaki me tō whakamahi i ngā Ratonga ki te AUP me ngā ture katoa e pā ana; ā (d) kei a koe ngā whakaaetanga katoa e hiahiatia ana kia āhei ai mātou ki te tukatuka i ngā Mōhiohio Whaiaro ka tukuake e koe, e ai ki te Privacy Act 2020 me ētahi atu ture tūmataiti e pā ana.

10.4 Tō mātou mana ā-hinengaro. Nō mātou, nō ā mātou kaituku raihana hoki ngā mōtika, te taitara, me te pānga katoa ki te pūnaha KapsuleHost, ki KPanel, ki ā mātou pūmanawa, API, waitohu (tae atu ki "KapsuleHost", "Kapsule Group", "KPanel", me ō mātou tohu), tuhinga, me ngā panonitanga, ngā mahi ahu mai rānei o ēnei. Kāore he mea i tēnei Whakaaetanga e tuku ana i tētahi mōtika ki a koe i tō mātou mana ā-hinengaro, hāunga te mōtika whāiti ki te whakamahi i ngā Ratonga.

10.5 Urupare. Mēnā ka hoatu e koe ki a mātou he tūtohu, he whakaaro, he urupare, he taunaki rānei mō ngā Ratonga, ka tuku koe ki a mātou i tētahi raihana mau tonu, e kore e taea te unu, ā-ao, kāore he utu rangatira, ki te whakamahi, ki te panoni, ki te whakauru hoki i te Urupare ki ngā Ratonga, ki ētahi atu hua rānei, me te kore herenga ki a koe.

10.6 Te whakamahi i ngā raraunga kua whakahuihuia. Ka āhei mātou ki te kohi, ki te whakamahi, ki te whākī hoki i ngā raraunga kua whakaingoakoretia, kua whakahuihuia hoki, i ahu mai i tō whakamahi i ngā Ratonga, mō tētahi take ā-ture, tae atu ki te whakamahere kaha, te haumarutanga, te ārai tūkino, te hokohoko, te ine whakatairite, me te whakawhanake hua, mēnā kāore mātou e tautuhi i a koe, i ō kiritaki rānei i aua whakamahinga.

## 11. Ngā tārua me te tiaki raraunga

11.1 Ā mātou tārua. Ia rā ka mahia e mātou he tārua kua whakamunatia o ngā raraunga pae me ngā raraunga īmēra a ngā kiritaki, ki ngā wāhi kē atu (i tēnei wā, ko tētahi kaiwhakarato rokiroki ahanoa a te rōpū tuatoru ki Finland; ka puritia hoki ngā tārua pae ki te tūmau manaaki i Tiamana, nō reira ka penapenatia ia tārua pae ki Ūropi). Ehara ngā toa ipurangi i te raraunga pae mō tēnei rārangi: ka rere ō rātou raraunga me tā mātou papa whakahaere i te rohe o Āhia-Kiwa, ā, ka penapenatia ō rātou tārua ā-waho ki Finland. E toru tekau rā te roa pupuri, te iti rawa, mō ngā Mahere utu katoa, ā, he roa ake te pupuri mō ngā Mahere taumata teitei ake, e ai ki kapsulehost.com/pricing. Ko te take o ngā tārua he whakaora parekura, he pupuri tonu i te ratonga.

11.2 Tō haepapa. Ahakoa te rārangi 11.1, kei a koe anake tonu te haepapa ki te pupuri i ōu ake tārua motuhake o ngā Ihirangi Kiritaki e whai tikanga ana ki a koe. Kaua koe e whakawhirinaki ki ā mātou tārua hei tārua anake, hei tārua matua rānei māu. Kāore mātou i te haepapa ā-ture mō te ngaronga, te pirau, te kore e taea te uru rānei o te Ihirangi Kiritaki, hāunga te whānuitanga whāiti kua whakatakotoria i te SLA.

11.3 Te uru ki ngā tārua. Ka tukatukahia ngā tono whakaora e ai ki ngā wā urupare tautoko kua whakaaturia i te SLA. Ka āhei mātou ki te nama i tētahi utu e tika ana mō ngā tono whakaora i puta nā tō hapa (hei tauira, he mukunga ohorere), e ai ki te whakatakotoranga i KPanel.

11.4 Te mutu me te whakapirau. I te mutu, ka puritia te Ihirangi Kiritaki mō te toru tekau rā i muri i te mutunga o ngā Ratonga, e ai ki tā te āwharangi 13.5, ā, muri iho ka mukua pūmautia i ngā pūnaha ora. Ka kore e taea te whakahoki mai nga kopinga tāpiritanga i roto i te toru tekau mā tahi ra i muri mai, engari mena e hiahiatia ana te pupuri e te ture, hei parepare rānei i tetahi kerēme ā-ture.

## 12. Kora me ngā āhuatanga AI

12.1 He aha a Kora. Ko Kora tā mātou kaiāwhina AI, i hangaia i runga i ngā tauira reo nui a te rōpū tuatoru. Ka āhei a Kora ki te pānui i ō karere tautoko, i te hītori o ō tīkiti, i ngā raraunga-meta o te Pūkete, me ngā mōhiohio ka hoatu motuhake e koe ki a ia, kia whakautu ai ia ki ō pātai. Ka tukuna a Kora hei taputapu tautoko kiritaki, hei āhuatanga hoki i roto i KPanel.

12.2 He tohutohu noa ngā putanga AI. Ka hangaia ngā putanga a Kora e tētahi tauira tūponotanga, ā, tērā pea he hē, he kore oti, he tawhito, he tītaha, he kore hāngai rānei ki ōu āhuatanga. He tohutohu noa ngā putanga a Kora, ehara i te tohutohu ngaio (ā-ture, ā-pūtea, ā-hauora, ā-haumarutanga, ā-aha atu rānei). Me manatoko motuhake koe i tētahi putanga a Kora i mua i tō whakawhirinaki ki taua putanga.

12.3 Kāore e whakangungua ki te Ihirangi Kiritaki. Kāore mātou e whakamana i ā mātou kaitukatuka tuarua AI ki te whakamahi i te Ihirangi Kiritaki hei whakangungu i ō rātou tauira whānui. Ka tukatukahia ngā pāhekoheko ki a Kora mō te take anake o te whakarato i te Ratonga, ā, ka puritia mō ngā wā kua whakaaturia i te Kaupapa Here Tūmataiti.

12.4 Ngā tāuru. Kaua koe e tuku ki a Kora i tētahi Ihirangi Kiritaki, i ētahi atu mōhiohio rānei kāore koe i whakamanatia kia whākī mai ki a mātou, kei raro rānei i ngā tiakitanga matatapu, ā-ture whakahaere rānei kua whakakahangia (hei tauira, ngā nama kāri utu, ngā raraunga kāri nama katoa, ngā tuhinga tautuhi a te kāwanatanga, ngā mōhiohio hauora tairongo rānei).

12.5 Te mana pupuri. I waenga i a koe me mātou, nōu ngā tāuru ka tukuna e koe ki a Kora me ngā putanga ka hangaia e Kora mōu. Kāore mātou e kī taurangi he ahurei ngā putanga a Kora ki a koe; tērā pea ka hangaia he putanga ōrite, he putanga rite rānei mō ētahi atu kiritaki.

12.6 Arotake a te tangata. Ka āhei koe ki te tono i tētahi pāhekoheko tautoko mā te tangata anake i ngā wā katoa, mā te īmēra ki support@kapsulehost.com.

12.7 Ngā panonitanga AI. Ka āhei mātou ki te panoni i te tauira AI kei raro, i te kaiwhakarato tauira, i ngā āheinga o te tauira, i ngā āhuatanga rānei ka taea e Kora te uru, i ngā wā katoa, me te kore pānui.

## 13. Te whakatārewa me te whakamutu

13.1 Te whakamutu e koe. Ka āhei koe ki te whakakore i tētahi Ratonga i ngā wā katoa mā KPanel. Ka whai mana te whakamutunga i te mutunga o te huringa utu o nāianei (mō ngā Mahere ā-marama), e ai rānei ki te Kaupapa Here Whakahoki Moni (mō ngā Mahere ā-tau). Kāore e whakahokia te moni mō ngā rēhitatanga rohe me ngā ratonga kotahi-noa kua tukuna kē.

13.2 Te whakamutu e mātou mō tō mātou ake hiahia. Ka āhei mātou ki te whakamutu i tēnei Whakaaetanga, i tētahi Ratonga rānei, mā te pānui tuhituhi e toru tekau rā ki a koe, mō tētahi take. Mēnā ka whakamutu mātou mō tō mātou ake hiahia, ka whakahokia e mātou ngā Utu i utua i mua mō te wāhanga kāore anō kia whakamahia o te huringa utu e pā ana, ā-ōwehenga.

13.3 Te whakatārewa, te whakamutu rānei mō tētahi take. Ka āhei mātou ki te whakatārewa, ki te whakamutu rānei i ngā Ratonga i taua wā tonu, me te kore pānui i mua, mēnā: (a) ka tino takahi koe i tēnei Whakaaetanga (ā, ina taea te whakatika i te takahitanga, ka kore koe e whakatika i roto i te tekau rā o tā mātou pānui); (b) ka kore koe e utu i ngā Utu i te wā tika, ā, ka haere tonu taua korenga mō te tekau mā whā rā i muri i tā mātou whakamaumahara; (c) e whai take ana tō mātou whakapono ka hua mai i tō whakamahinga tētahi mōrearea haumaru, ā-ture, ā-ture whakahaere, ā-ingoa pai, ā-whakahaere rānei; (d) ka whiwhi mātou i tētahi amuamu pono, ōta a te kōti, tono a te kāwanatanga rānei e hiahia ana kia whakatārewatia, kia whakamutua rānei; (e) ka kore e taea e koe te utu i ō nama, ka whakanohoia koe ki raro i te whakahaere, i te whakakore kamupene, i te kaiwhiwhi rānei, ka mutu rānei tō mahi pakihi; (f) ka hoatu e koe he mōhiohio teka, whakapōhēhē rānei e pā ana ki te Pūkete; (g) ka huri whakamuri, ka whakahokia ā-kāri, ka tautohetia rānei tētahi utu ki a mātou me te kore take tika.

13.4 Te pānga o te whakatārewa. I te wā o tētahi whakatārewa, kei a koe tonu te herenga ki te utu i ngā Utu. Ka āhei te whakahohe anō i ngā Ratonga ina whakatikaina e koe te takahitanga (ina taea te whakatika) me te utu i tētahi Utu whakahohe anō.

13.5 Ngā hua o te wetewetehanga. I te wetewetehanga: (a) ka mutu tonu tō mana ki te whakamahi i ngā Ratonga; (b) me kaweake e koe te Ihirangi Kiritaki i roto i te toru tekau rā mā ngā taputapu kaweake kei KPanel; (c) ka puritia e mātou te Ihirangi Kiritaki mō te toru tekau rā i muri i te mutunga o ngā Ratonga i whai ake i te wetewetehanga (te Wā Manawanui), ka īmēra atu mātou ki a koe i te rā ka mukua ai, ina mutu ngā Ratonga, ā, anō hoki e whitu rā i mua i taua rā, ā, i roto i te Wā Manawanui ka taea e koe te whakahoki mai i te Ratonga mā te hoko anō me te utu i ngā Utu Matua Kahore i Utua; (d) i muri i te Wā Manawanui, ka mukua pūmautia e mātou te Ihirangi Kiritaki i ō mātou pūnaha ora, ā, ka kore e taea te whakahoki mai ngā kopinga tāpiritanga e ai ki tā te āwharangi 11.4; (e) kāore e whakahokia ngā Utu kua utua kētia, hāunga anō ngā mea kua whakaritea i tēnei Kawenata, i te Whakamuri Utu Policy rānei; ā, (f) ka mau tonu ngā whakaritenga e tika ana, i runga i tō rātou āhua, kia mau tonu i muri i te wetewetehanga, tae atu ki ngā āwharangi 1, 7, 9, 10, 13.5, 15, 16, 17, 18, 19, me 20.

13.6 Te whakahohe anō. Ina whakatārewatia, ina whakamutua rānei te Pūkete mō tētahi take, kei tō mātou whakaaro anake te whakahohe anō, ā, tērā pea ka herea ki te whakatika i te takahitanga, te utu i ngā Utu e tārewa ana, te utu i tētahi Utu whakahohe anō, me te whakaae ki ētahi atu tikanga.

## 14. Ngā taumata ratonga

14.1 Kei te SLA ngā whāinga wāteatanga e oati ana mātou me ngā whiwhinga ratonga e wātea ana ina kore mātou e tutuki i aua whāinga.

14.2 Ko ngā whiwhinga ratonga SLA anake tō rongoā, he rongoā motuhake hoki, mō te wā mate, hāunga te wāhi e hiahiatia ana he rongoā kē e te ture (hei tauira, i raro i te Consumer Guarantees Act 1993 ina he kaihoko koe).

## 15. Ngā whakakāhoretanga

15.1 Hāunga tā tēnei Whakaaetanga, tā te SLA rānei e kī mārama ana, ā, i raro i ngā rārangi 15.2 me 16.1, ka whakaratohia ngā Ratonga "I TŌNA ĀHUA" me "I TŌNA WĀTEATANGA". Kāore mātou e hoatu i tētahi kī taurangi, ahakoa he mea kī mārama, he mea whakaaro ake, he mea ā-ture, he aha atu rānei, tae atu ki tētahi kī taurangi mō te āhei ki te hoko, te hāngai ki tētahi take motuhake, te taitara, te kore takahi, te tika, te pono, te wāteatanga kāore e haukotia, te mahi kore hapa, te haumarutanga, te wātea rānei i ngā huaketo me ngā wāhanga kino.

15.2 Consumer Guarantees Act. Mēnā he "kaihoko" koe i runga i te tikanga o te Consumer Guarantees Act 1993, ka hoatu e taua Ture ki a koe ngā whakaūnga ā-ture e kore e taea te whakakore. Kāore he mea i tēnei Whakaaetanga e whakawhāiti ana i aua whakaūnga. Ina whiwhi koe i ngā Ratonga mō ngā take o tētahi pakihi, e whakaae ana koe kāore te Consumer Guarantees Act 1993 e pā ana, ki te whānuitanga rawa e whakaaetia ana e te wāhanga 43 o taua Ture, ā, e whakaae ana koe he tōkeke, he tika hoki tēnei whakakorenga.

15.3 Kāore mātou e kī taurangi, e tautoko rānei i tētahi ihirangi, hua, pūmanawa, ratonga rānei a te rōpū tuatoru ka taea te uru mā ngā Ratonga, kua tuitui ki ngā Ratonga, kua tāutahia rānei ki runga i ngā Ratonga.

## 16. Te whakawhāiti i te herenga ā-ture

16.1 Kāore he mea i tēnei Whakaaetanga e whakakore ana, e whakawhāiti ana rānei i te herenga ā-ture e kore e taea te whakawhāiti ā-ture, tae atu ki te herenga mō te tinihanga, te whakapuaki teka tinihanga, te mahi hē ā-whakaaro, te mate, te wharanga whaiaro rānei nā te kore tiaki, me tētahi mōtika kaihoko ā-ture e kore e taea te whakakore i raro i te ture o Aotearoa.

16.2 I raro i te rārangi 16.1, ko tō mātou herenga ā-ture katoa ki a koe mō ngā kerēme katoa ka puta mai i tēnei Whakaaetanga me ngā Ratonga, e pā ana rānei ki ērā, i roto i ia wā 12 marama e neke haere ana, ahakoa i raro i te kirimana, i te takahi ture tūmataiti (tae atu ki te kore tiaki), i raro i te ture, i tētahi atu āhua rānei, ka whakawhāititia ki te mea nui ake o: (a) ngā Utu i tino utua e koe ki a mātou i roto i ngā marama 12 i mua tonu i te take i puta ai te kerēme; (b) NZ$200 rānei, ka hurihia ki te moni e nama ana ō Utu, i te pāpātanga whakawhiti o te rā ka puta te kerēme.

16.3 I raro i te rārangi 16.1, kāore tētahi rōpū e herea ā-ture ki tērā atu mō tētahi ngaronga autaki, ngaronga hua ake, ngaronga motuhake, ngaronga taunga, ngaronga whakatauira, ngaronga whiu rānei, mō tētahi ngaronga rānei o ngā hua moni, o ngā moniwhiwhi, o ngā whai wāhitanga pakihi, o ngā penapena moni e tūmanakohia ana, o te manako o ngā kiritaki, o te ingoa pai, o ngā raraunga (hāunga tā ngā rārangi 11 me te SLA e kōrero mārama ana), o te haukotinga pakihi rānei, ahakoa te āhua i puta ai, ā, ahakoa i whakamōhiotia te rōpū ki te tūponotanga o taua ngaronga, kāore rānei.

16.4 E whakaae ana koe ko ngā whakawhāititanga me ngā whakakorenga i tēnei rārangi 16 e whakaatu ana i te tohatoha tōkeke o te mōrearea i waenga i ngā rōpū, he mea matua ki te tūāpapa o tēnei Whakaaetanga, ā, kāore mātou e whakaae ki tēnei Whakaaetanga ki te kore ēnei.

## 17. Te whakaea

17.1 Ka whakaea koe, ka wawao koe, ka tiaki hoki koe kia kore e pā te kino ki a KapsuleHost, ki ōna Rōpū Hono, me ō rātou āpiha, kaimahi, kaikirimana, me ngā Kaitukatuka Tuarua (ko ia tētahi "Rōpū Whakaea") mai i ngā kerēme, ngā tono, ngā mahi ā-ture, ngā ngaronga, ngā kino, ngā herenga ā-ture, ngā whaina, ngā whiu, ngā utu, me ngā whakapaunga moni katoa a tētahi rōpū tuatoru (tae atu ki ngā utu rōia e tika ana) ka puta mai i ēnei, e pā ana rānei ki ēnei: (a) tō Ihirangi Kiritaki; (b) tō whakamahi i ngā Ratonga e takahi ana i tēnei Whakaaetanga, i te AUP, i tētahi ture rānei; (c) tō takahi i ngā mōtika o tētahi rōpū tuatoru; (d) tō whakahaere i ngā Mōhiohio Whaiaro e takahi ana i te Privacy Act 2020, i tētahi atu ture tūmataiti rānei; (e) tētahi tautohe i waenga i a koe me tētahi rōpū tuatoru (tae atu ki tētahi kaiwhakamahi mutunga, tētahi atu kiritaki, tētahi rēhita rānei); (f) tō takahi rānei i tētahi whakapuakitanga, kī taurangi rānei i tēnei Whakaaetanga.

17.2 Ka hoatu e mātou ki a koe he pānui tuhituhi wawe mō tētahi kerēme kua whakaeatia, ka tuku i a koe kia mau ki te mana whakahaere o te wawao (i raro i tā mātou whakaaetanga tika ki te rōia), ā, ka mahi tahi mātou i runga i te tika, mā tō utu. Kāore koe e āhei ki te whakatau i tētahi kerēme kua whakaeatia mā tētahi huarahi e utaina ai he herenga, he whakaae hara rānei ki runga i a mātou, ki te kore tā mātou whakaaetanga tuhituhi i mua.

## 18. Force majeure

18.1 Kāore tētahi rōpū e herea ā-ture mō tētahi korenga, whakarōnaki rānei ki te whakatutuki i ōna herenga i raro i tēnei Whakaaetanga (hāunga ngā herenga utu) nā tētahi Take Force Majeure, ko te tikanga ko tētahi take kei tua atu i te mana whakahaere e tika ana o te rōpū e pāngia ana, tae atu ki ngā mahi a te Atua, ngā aituā taiao, te ahi, te waipuke, te rūwhenua, te mate urutā, te pakanga, te ngangau ā-iwi, te whakatumatuma, te tutū, te tūkino ā-whakaaro, ngā mahi a te kāwanatanga, te panonitanga ture, te aukati hokohoko, ngā tautohe ā-mahi, te korenga o te tuarā ipurangi, ngā whakaeke whakakāhore ratonga, te korenga o tētahi kaiwhakarato ā-runga, te korenga o tētahi taura i raro i te moana, te mate o ngā whakawhitiwhiti kōrero, te haukotinga rānei o te hiko.

18.2 Me whakamōhio wawe te rōpū e pāngia ana ki tērā atu, ā, me whai i ngā huarahi e tika ana ki te whakaiti i te pānga me te tīmata anō i te whakatutukitanga, i te wā tōtika rawa e taea ana.

18.3 Mēnā ka haere tonu tētahi Take Force Majeure mō te nui ake i te ono tekau rā karapīpiti, ka āhei tētahi rōpū ki te whakamutu i te Ratonga e pāngia ana mā te pānui tuhituhi, me te kore herenga ā-ture atu, i raro i tētahi whakahokinga moni ā-ōwehenga i raro i te Kaupapa Here Whakahoki Moni.

## 19. Te ture whakahaere me te whakatau tautohe

19.1 Ka whakahaerehia tēnei Whakaaetanga e ngā ture o Aotearoa, me te kore aro ki ngā mātāpono taupatupatu-ture.

19.2 Kei ngā kōti o Aotearoa te mana motuhake, hāunga tā mātou āhei ki te kawe i ngā mahi ā-ture hei whakamana, hei tiaki rānei i ō mātou mōtika mana ā-hinengaro i tētahi rohe mana.

19.3 I mua i te tīmata i tētahi mahi ā-kōti, ka ngana ngā rōpū, i runga i te whakapono pai, ki te whakatau i tētahi tautohe mā te whiriwhiri. Mēnā kāore te tautohe i whakatauria i roto i te toru tekau rā, ka tukuna e ngā rōpū ki te takawaenga e whakahaerehia ana e te Resolution Institute (resolution.institute), ā, mā ia rōpū ōna ake utu e utu, ā, ka tiritahi ōrite ngā utu a te kaitakawaenga.

19.4 Kāore te rārangi 19.3 e aukati i tētahi rōpū ki te rapu i tētahi ōta aukati kōhukihuki, i tētahi rongoā tōkeke rānei i tētahi kōti whai mana.

19.5 Me kawe tētahi kerēme ka puta mai i tēnei Whakaaetanga, e pā ana rānei ki tēnei Whakaaetanga, i roto i te rua tau o te take i puta ai te kerēme, hāunga te wāhi e hiahiatia ana he wā roa ake e te ture.

## 20. Ngā panonitanga ki tēnei Whakaaetanga

20.1 Ka āhei mātou ki te whakahou i tēnei Whakaaetanga i ōna wā. Ka whakamōhiotia koe ki ngā panonitanga nui mā te īmēra, mā tētahi pānui KPanel rānei, e toru tekau rā te iti rawa i mua i tō rātou whai mana. Ko ngā panonitanga ehara i te nui (pērā i ngā whakatikatika pato, ngā whakahounga taipitopito whakapā, te whakatakoto, ngā whakamārama rānei) ka whai mana ina whakaputaina, ā, ka whakahoutia te rā "I whakahoutia" e ai ki tērā.

20.2 Mā tō whakamahi tonu i ngā Ratonga i muri i te whai mana o tētahi panonitanga, ka kiia kua whakaae koe ki te Whakaaetanga kua whakahoutia.

20.3 Mēnā kāore koe e whakaae ki tētahi panonitanga nui, ka āhei koe ki te whakamutu i te Ratonga e pāngia ana i mua i te whai mana o te panonitanga, ā, ka whiwhi koe i tētahi whakahokinga moni ā-ōwehenga o ngā Utu i utua i mua mō te wāhanga kāore anō kia whakamahia o te huringa utu e pā ana.

## 21. Ngā tikanga whānui

21.1 Te tuku mana. Kāore koe e āhei ki te tuku, ki te whakawhiti, ki te raihana tuarua rānei i tētahi o ōu mōtika, herenga rānei i raro i tēnei Whakaaetanga, ki te kore tā mātou whakaaetanga tuhituhi i mua. Ka āhei mātou ki te tuku, ki te whakawhiti hou rānei i tēnei Whakaaetanga ki tētahi Rōpū Hono, e pā ana rānei ki tētahi hanumitanga, hokonga kamupene, whakahounga whakatakotoranga, hokonga rānei o te nuinga o ā mātou rawa, mā te pānui ki a koe.

21.2 Te whakaaetanga katoa. Ko tēnei Whakaaetanga (tae atu ki ngā tuhinga kua whakaurua mā te tohutoro) te whakaaetanga katoa i waenga i ngā rōpū mō tōna kaupapa, ā, ka whakakapi i ngā kōrero ā-waha, ā-tuhi rānei, ngā tono, me ngā whakapuakitanga katoa o mua, o te wā ōrite rānei.

21.3 Kāore he whakawhirinaki. E whakaae ana koe kāore koe i whakawhirinaki ki tētahi kōrero, oati, whakapuakitanga rānei nā mātou kāore i whakatakotoria mārama i tēnei Whakaaetanga.

21.4 Te wehenga. Mēnā ka kiia kāore e taea te whakamana tētahi whakaritenga o tēnei Whakaaetanga, ka wehea taua whakaritenga, ā, ka mana tonu ngā whakaritenga e toe ana. Ina taea ā-tikanga, ka whakakapia te whakaritenga kāore e taea te whakamana ki tētahi whakaritenga ka taea te whakamana, he rite te pānga.

21.5 Kāore he whakarerenga mōtika. Ko te korenga, te whakarōnaki rānei ki te whakamahi i tētahi mōtika, ehara i te whakarerenga o taua mōtika. Ko te whakamahinga kotahi, ā-wāhanga rānei o tētahi mōtika, kāore e aukati i te whakamahinga anō.

21.6 Ngā pānui. Me tuku ngā pānui ki a mātou ki legal@kapsulehost.com. Ka tukuna ngā pānui ki a koe ki te wāhitau īmēra kei tō Pūkete, ka whakaputaina rānei ki KPanel. Ka kiia kua riro ngā pānui i te rā pakihi e whai ake ana i muri i te tukunga.

21.7 Ngā kaikirimana motuhake. He kaikirimana motuhake ngā rōpū. Kāore he mea i tēnei Whakaaetanga e hanga ana i tētahi hononga hoa pakihi, mahi ngātahi, māngai, kaitiaki ā-whakawhirinaki, hononga kaimahi rānei.

21.8 Kāore he kaiwhiwhi painga tuatoru. Hāunga te wāhi kua kīia mārama (hei tauira, ngā Rōpū Whakaea i te rārangi 17), kāore he mea i tēnei Whakaaetanga e whakaaro ana ki te tuku i tētahi painga, mōtika rānei ki tētahi tangata atu i ngā rōpū.

21.9 Te whakaae ā-hiko. Ka taea te whakaae ā-hiko ki tēnei Whakaaetanga. E here ana te whakaaetanga ā-hiko, ā, he ōrite tōna mana me tōna pānga ki tētahi waitohu ā-ringa ki te mangumangu i raro i te Contract and Commercial Law Act 2017 (Wāhanga 4).

21.10 Te mau tonu. Ko ngā rārangi 1, 7, 9, 10, 13.5, 15, 16, 17, 18, 19, 20, me 21, me ētahi atu whakaritenga ka tika kia mau tonu nā tōna āhua, ka mau tonu i muri i te whakamutunga o tēnei Whakaaetanga.

## 22. Whakapā mai

Kapsule Group Limited, Aotearoa.

Ngā pātai whānui: support@kapsulehost.com

Ngā utu: billing@kapsulehost.com

Ture me ngā pānui: legal@kapsulehost.com

Tūmataiti: privacy@kapsulehost.com

Tūkino: abuse@kapsulehost.com

Haumarutanga: security@kapsulehost.com

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