Te Whakauru, te Whakarereke Rānei i tō Āhuatanga Utu

Kei te noho ā-wāhi ana ō kāri i kōnei i roto i te KPanel, ā, mō ia takiwakatanga ka whakatau takitahi te kāri e whakawhiti ai ngā utu whakamōrona.

Ka āmata te hoahoa e rua nei i te pohēhē: ko te tāpiri i te kāri ki ō āhuatanga kaore i te āhuatua noa ka waiho hei kāri mō tēnei takiwakatanga. Ka āta whāki tēnei arataki i te tāpiri kāri, te whakawhiti i te kāri e aro mai ana, te tūhononga o te kāri tika ki te takiwakatanga tika, me te mea e mahi ai i mua i te whakatūtuka o te whārangi whakamatautau.

Kei Hea ngā Rironga Utu

E rua ngā wāhi e whai wāhi, ā, ka mahi tērā tērā i tōna mea:

Tāpiri Kāri

Tahe 1: Whakatūtuka i te Whārangi Rironga Utu

1. Takiuru ki KPanel.
2. Pāwhiri ki Billing i te taha maui.
3. Whakatūtuka i te Payment tab. Ko te Payment methods waahanga ka whakatairangitia ngā kāri kua tiaki mā te momo, te whā whakakataata a muri me te whakataetae.
4. Pāwhiri ki Add card i te pane waahanga. Mēnā e kore atu he kāri, ka pānui te waahanga "No card on file. Add one before your trial ends" ā, ko te pāwhiri ko Add payment method.

E whakaae ana koe ki te katoa Payment Methods whārangi, e kiia ana "Cards saved for subscription renewals."

Tahe 2: Whakauru i te Kāri

1. Pāwhiri ki Add card (rānei Add another card mēnā kei a koe tētahi kāri kua tiaki).
2. Whakaoti i te puka kāri i roto i te kōrero e kīia ana Add payment method, "This card will be used for subscription renewals."
3. Pāwhiri ki Save card. Ko te "Card added" toast ka whakatūpato.

Te Whakahaere i ngā Kāri Kua Tiaki

Ko te Payment Methods whārangi e tuku ana ki ia kāri kua tiaki e toru ngā whakahaere:

• Default tohu, ā, he Make default pāwhiri i ētehi atu. Ko te tino whānui ko te kāri ka whakatū i ngā takiwakatanga hou.
• Expired tohu i te kāri kua whakaataata atu i tōna whakataetae. Koinei te take tino nuinga o te whakahē whakamōrona.
• Remove card hei whakawhiti i tētahi kāri e kore e whakamahi.

Te Tuhononga o te Kāri ki te Takiwakatanga

Koinei te tahe kaore a te nuinga i te kite. Me mau tonu e ia takiwakatanga āna ake tohu kāri, nō reira ka taea e te maha takiwakatanga te utu i ngā kāri rerekē i te whāinga (e whai atu ana i te wā e utu ana te kaiwhakatupuranga mō ā rātou ake mīhini nui i ō āhuatanga).

1. Haere ki Billing, anō ka pāwhiri ki Manage i te takiwakatanga.
2. Kimi i te Renewal Card panel i te whārangi taipitopito o te takiwakatanga.
3. E whakaaturia ana e ia rānei te kāri tūhonongotia, tohua Attached, rānei Not Attached me tētahi o ēnei kupu:
   • "No card attached to this subscription. Use the button above to attach your saved card."
   • "No card attached to this subscription. Choose one of your saved cards above for renewals."
   • "No card on this account. Add one to enable renewals."
4. Whakamahia Use {brand} ending {last4} hei tuhononga i te kāri kua tiaki, Switch Card rānei Choose Card mēnā he maha, rānei Add another card hei tiaki i te kāri hou i tēnei wā.

Ā, ki te tūhonongotia tonutanga te kāri, ka kōrero te panel i te utu i te reo marama: "Charges {price} on {date}." I runga i te takiwakatanga whārangi whakamatautau ka pānui "First charge {price} when trial ends {date}."

Te Whakamōtu i te Kāri e Aro Mai ana

Ka aro mai ngā kāri ki te pāpaku, ā, ko te whakahē e puta ai hei whakahē whakamōrona i te wiki ā muri ake nei. Mahia i tēnei raupapa:

1. Tāpiri i te kāri hou i te Payment Methods whārangi.
2. Tohu hei Default mēnā koinei āna kāri matua inaianei.
3. Whakatūtuka i ia takiwakatanga ora ā, whakawhiti i āna Renewal Card ki te kāri hou.
4. Noa ka whakatane i te kāri tawhito.

I Mua i te Whakatūtuka o te Whārangi Whakamatautau

Mēnā kei a koe te whārangi whakamatautau kore utu, ka whakaaturia e te Billing whārangi he Free trial banner me ngā rā e toe ana, tae noa ki he First Charge tile me te rā ā, te nui.

Ngā Taipitopito Toha ā-Billing me ngā Rehirehitatanga Taake

Ko ō kāri he wāhi kotahi o te toha; ko ngā taipitopito i te tānga i ō āhuatanga rehirehitanga ko te atu. I raro i Billing, whakamahia Edit i tērā o Billing details hei tohu i ō ingoa kamupani rānei toha, toha īmēra, NZBN, tau rehirehitatanga taake ā, te wāhi toha. Ko tērā whārangi e marama ai hē aha te take: "This information appears on your tax invoices and GST receipts."

Ko te billing email te wāhi ka haere ai ia tohu utu ā, te whakatupato whakahē, ā, e kore ia tino e rite ki te wāhitau e takiuru ai koe. Me tiaki i te pūtea-whakaari e pānuihia ai tūturu.

Ko te taake GST ka whakatautuhia e ō billing whenua, ehara i te moni. Ā, mēnā e 15% GST koe me te taone NZD, e tāpirihia ana i te whaka-āpitihanga ā, ko ō rehirehitanga ka tukuna hei rehirehitanga taake. Kei atu, e kore e tāpiritia te taake GST. Ko ngā utu e whakaaturia ana me te taake GST whakahoa i te katoa o te panel; ko te ahua taake-whakauru ka puta i te toha āmata.

Te Whakatika i ngā Raru

"Could not start card setup" rānei "Card setup failed". I whakahē te kaiwhakahaere utu i te ngana whakatūtuka. Ngana i tētahi pūwhakaara rerekē rānei waihaia he ārai kaupapa: me uta ēnei kōrero i te puka utu. Mēnā e haere tonu i te maha o tētahi kāri, whakapā ki ō pokapū pūtea.

"Setup did not complete. Please try again." E hiahia ana te kāri i te manatiteritenga nui i ō pokapū pūtea ā, e kore tonu te paemana. Ngana anō ā, whakaoti i te kupu e whakaaturia ana ē ō pokapū pūtea.

Ko ōku kāri kua tiakina ā, e haere tonu ana ngā whakahē i te whakamōrona. Ko te kāri kei te āhuatanga ā, e kore ia tūhonongotia ki taua takiwakatanga. Whakatūtuka i te takiwakatanga ā, tohu i te Renewal Card.

E kore au e kite i te Add card pāwhiri. Ko ō mahi i raro i Billing. Tonoa he Owner āhuatanga rānei Admin.

E kore te Renewal Card panel e puta. E whakatāmia ana pea e koe tētahi takiwakatanga kua whakakāhore, i mutu rānei kua tīmata, nō reira e kore he utu e whai ake nei hei tuhononga kāri.

E hiahia ana koe ki te utu i tētahi mea, ehara i te kāri. Kōrero mai ki a mātou tuatahi: tukuna he tīkiti tautoko me ō ingoa āhuatanga ā, te mea e hiahia ana koe, kaua ki te tuku kia whakahē te whakamōrona i a koe e mahi ana.

E hāngai ana: What Happens When a Payment Fails, Billing and Invoices, me Cancelling Your Plan.