Utu me ngā Mahere
Te Whakakore i Tō Pūkete me te Kaupapa Whakamaui Moni
This guide explains how to cancel your subscription, what happens to your data after cancellation, and how the 30-day money-back guarantee works.
Kei te whākamārama tenei aratohu i te āhuatanga o te whakakore i tō ōrau tuku tūmatanui, te āhuatanga o ō data i muri i te whakakore, me te āhuatanga o te tāpiri taonga 30-rā.
I mua i te Whakakore
Mahia ēnei huinga mahi i mua i te whakatūwheratanga o te whakakore kia kore ai e ngaro ā data, ā-mahi rānei:
1. Tikiake i ō whakaurunga tīpako.
Haere ki KPanel > Backups me tikiake i tētahi kōpī o ia whakaurunga tīpako ki tō pūkete ā-rohe i mua i te whakakore. Ka pōhiritia tō kaute me te whakamutua te wā pupuri, e kore ēnei e taea te whakahoki.
2. Kaweawe i ō pūtaiao raraunga.
Mēnā e hiahiatia ana e koe he kōpī o tō pūtaiao raraunga kua motuhake mai i te whakaurunga tīpako, kaweaweatu atu i a ia mai i KPanel > Databases > Export.
3. Whakawhiti i ō rohe ingoa (mēnā i rehitia i roto i a Kapsule).
Mēnā i rehitia e koe he rohe ingoa i roto i a KapsuleHost, e hiahia ana koe ki te whai tonu i a ia i wāhi kē, me whakatūwhera i tētahi whakawhiti ā-waho i mua i te whakakore. Haere ki KPanel > Domains, tīpako i te rohe ingoa, ka pāwhiri i Transfer Away. Me whakatūturu i te rohe ingoa me te tono i tētahi tohu whakamana (EPP) hei whakawhiwhiā ki tō kaiwhiriwhiri hou. Whakatauria te whakawaitanga he maha ā rā mo te whakawhakawhitinga kia oti i mua i te kati i tō kaute.
4. Tiakina tonutanga ā-īmēra e hiahiatia ana.
Mēnā e whakamahi ana koe i Kapsule Mail, kaweaweatu, whakawhiti rānei i ngā īmēra e hiahiatia ana e koe. Ka mutu te uru ki te webmail i webmail.kapsulehost.com ka pōhiri tō kaute.
Me Pēhea te Whakakore
- Whakauru ki KPanel i kpanel.kapsulehost.com.
- Haere ki Billing.
- Pāwhiri Cancel Subscription.
- Pānuitia te whakarārangi whakakore, e whakatairanga ana i ngā mea ka ngaro me te waahi.
- Whai ake i ngā kupu kia whakatutuki ai te whakakore.
Ka whakakoreuatia tōu tuku tūmatanui i tēnei wā tonu. E kore he utu a muri ake nei i muri i te rā whakakore. Ko tō kaute me ngā data katoa ka whai ake ki te mutunga o tō wā utu tūmatanui o nāianei.
Me Pēhea te Āhuatanga o ō Data i Muri i te Whakakore
| Wāhawahatime | Āhuatanga |
|---|---|
| Tēnei wā tonu | Tuku tūmatanui kua whakakoreuatia, kore he utu a muri |
| Kia tae ki te mutunga o te wā utu | Katoa ngā mahi e tonu ana me te uru |
| Mutunga o te wā utu | Ngā mahi kua wetekitia, ka uru tō kaute ki te pupuri |
| 30 rā i muri i te wetekitanga | Ngā data katoa (ngā tīpako, ngā kōnae, ngā pūtaiao raraunga, īmēra, ngā whakaurunga) ka mukua tino noa |
Ko te mukunga o te raraunga i muri i te 30-rā toiora he mea tino noa, e kore e taea te whakahoki. E kore a KapsuleHost e kaha ki te whakahoki raraunga i muri i te mukunga. Tikiakea nga mea katoa e hiahiatia ana e koe i mua, i muri rānei i te whakakore.
Whakahokitanga i Muri i te Whakakore
Mēnā ka huri tō whakaaro i muri i te whakakore:
- I mua i te wetekitanga o ngā mahi: Haere noa ki KPanel > Billing me te whakahoki i tō tuku tūmatanui. Ka tonu pēnei te katoa.
- I roto i te 30-rā toiora: Whakauru ki KPanel me te tāpiri tuku tūmatanui. Me noho tika pea ō tīpako, kōnae, me ngā pūtaiao raraunga. Whakawhitiwhiti ki te āwhiña mēnā he reira te āhuatanga.
- I muri i te 30 rā: Ka mukua te raraunga tino noa. Ka taea e koe te hangaia he kaute hou me te whakatūwhera i te mea hou, engari e kore e taea te whakahoki raraunga o mua.
Tāpiri Taonga 30-Rā
Ko KapsuleHost e whakaratonga ana i tētahi tāpiri taonga 30-rā ki ngā mahere whare tūmatanui.
He Aha te Pūtaketake
- Ngā kaute hou i runga i tō tuku tūmatanui whare tūmatanui tuatahi.
- Ko te tāpiri taonga e hāngai ana ki te utu tuku tuatahi anake. E kore ngā whakahokitanga me ērā wā utu a muri e whai wāhi atu.
- Ko te tāpiri taonga e hāngai ana ki ngā mahere whare tūmatanui. E kore ngā rehitanga rohe ingoa e āhei (tirohia i raro).
Me Pēhea te Tono Taonga
- Whakawhitiwhiti ki te āwhiña i support@kapsulehost.com i roto i te 30 rā o tō utu tuatahi.
- Whakauru i tō īmēra kaute me tētahi kupu poto e kī ana koe e tono ana i tētahi taonga i raro i te tāpiri taonga taiau.
- E kore koe e tīkina kia hoatu tētahi take, ahakoa ka whakatau tonutanga i a ia.
Ka tahinga te taonga ki te utu tikanga taketake. Ko te wā tahinga he 5 ki te 10 rā mahi, kia whakawhānuitia e tō pēke, e tō kāri rānei.
E Kore ngā Rehitanga Rohe Ingoa e Taongaia
Ko te utu rehitanga rohe ingoa e utua ana tino ki te rehita rohe ingoa ka rehitia e koe he rohe ingoa. E kore ēnei utu e taongaia i te take ko te kore e taea te whakahoki i muri i te utua. Ko te mea nei e āhei ki ngā rehitanga rohe ingoa katoa ahakoa te āhuatanga.
Mēnā i rehitia e koe he rohe ingoa, ka whakakoreuatia i roto i te 30 rā, ko te wāhanga whare tūmatanui o tō utu he taongaia, engari e kore te utu rehitanga rohe ingoa.
Te Tatari Anō Hoki i te Wāhi o te Whakakore
Mēnā e hiahia ana koe ki te whakatū tūmatanui i tētahi kaupapa engari e whakaaro ana koe ki te hoki mai, whakawhitiwhiti ki te āwhiña kia whakatūwheratia he āhuatanga tatari. I runga i tō āhuatanga, e taea pea te tiakitanga o ō data kore e tonu te utu ki tētahi tuku tūmatanui whaiora katoa. Ko te tatari e whakatakotoriatia ki ia take.