Pūkete

Te Kati i To Kapsule Account

Closing an account is the end of a sequence, not a single button: services get cancelled, domains get moved or released, data gets exported, and only then does the account itself get closed.

Ko te Whakatūnga i tō Kapsule Account

Ko te whakatūnga pūkoro he mutunga o te raupapa, ehara i te pātene kotahi: ka whakakore ngā ratonga, ka nekehia ngā rohe ranei ka tukua, ka kaweake ngā raraunga, a ko te pūkoro anake ka tutuki i muri.

Haere i roto i tēnei whārangi i te raupapa. Ko ia āhuatanga e tukitukina ana kia tae ki te muri, a ko te mahi i a rātou i roto i te raupapa he huarahi kua mate ai te ingoa rohe i hiahia koe ki te pupuri.

Ko te whakatūnga pūkoro e mutu ai te ia ratonga. Ka mutu te whakawhiwhi paetukutuku, ka mutu te whakatangi īmēra, ka mutu te whakahaere rohe i konei. Kaua e tīmata kia kore koe i oti ai te āhuatanga kaweake i raro.

Āhuatanga 1: Kaweake Kaupapa Katoa E Hiahia Koe Kia Pupuri

Kaore he mea i tēnei rārangi e taea te hanga anō i muri i te mea kua oti, a he tere ake ia āhuatanga ka whakamahi i nāianei i te tono i muri.

  • Ngā konae paetukutuku me ngā papatupu raraunga. Tukua he tūnga hou me te tango iho. Ko Taking a Backup e whakaatu ana i te mahinga, a ko Restoring From a Backup e whakaatu ana i ngā mea kei roto i te pokapū kia tirotiro ai koe he pono koe i a koe.
  • Īmēra. Ko te īmēra e noho ana i te papa īmēra, ehara i roto i tō tūnga paetukutuku. Honoa ia pouaka īmēra ki roto i te kaiwhakapaipai tūmau nō runga IMAP a tuku kia tango i te katoa, nō reira rānei whakamahi i te mahi kaweake ranei tohu a tō kaiwhakapaipai. Tītiro IMAP vs POP3.
  • **Ngā tāke me ngā takitaki. ** Tango iho te PDF mō ia tāke e hiahia koe mō ngā kaupapa tāke mai i te whārangi Billing. Tītiro Reading Your Invoice.
  • Ngā tuhinga DNS. Mēnā ka haere tō rohe ki te wāhi kē, āta pikitia ranei kape tō huinga tuhinga katoa. Ko te hanga anō i te tuhinga TXT whakarongotatanga i muri i te hōhā īmēra he rā kino.
  • Ngā tiPhone SSH, ngā taimata API, me ngā tūranga honohono. Tuhia kaupapa e tohu ana ki te Kapsule kia mōhio ai koe he aha te tino whakahoki.

Me kaweake i te mea e taupua ana tō ratonga. Ko te takatupuranga kua whakakore e taea te tutuki i te paetukutuku e pupuri ana i te tūnga koe i te whakarite nei ki te tango iho.

Āhuatanga 2: Whakatakoto i ō Rohe

Ko ngā rohe te wāhanga ka hē ai te iwi, nā te mea ehara te rohe i te takatupuranga. He rārangi rohe me te rā whakaotinga kua whakatakotoria, a ko tēnei te taonga kotahi ka kore e mutu i te wā ka wehe koe.

E toru ngā kōwhiringa:

  • Tukuwhiri ki te kaiwhakawhiwhinga kē. Mahi i tēnei i mua i te kaupapa kē, nā te mea ka roa te tukuwhiri, ehara i te meneti, a me whakawaatea tō rohe me te whakahere tika. Tītiro Transferring a Domain Away From Kapsule.
  • Tuku kia hūkoki. Mēnā e hiahia tino kore koe i te ingoa, whakahuatia te auto-renew a tuku kia tango mai te rēhita i te hūkoki.
  • Pupuri i konei. Kaore he mea e koi koe ki te nekehia he rohe noa i te mea koe e whakakore ana i te kaupapa.

Kaore ngā rārangi rohe e whakamāngaro. Ko te utu rēhita ka utua i tō ingoa i te wā rārangi ranei ho'i i te ingoa i haria kaore e taea te whakahoki. Tukuwhiri i te ingoa kāore i te whakatūnga pūkoro me te whakamanawa kia whakahoki te utu. Ko Refunds and What Is Refundable e mau ana i te kaupapa katoa.

Āhuatanga 3: Whakakore i ō Takatupuranga

Whakakore ia takatupuranga takitahi mai i te whārangi Billing kāore i te manamanao ka mahi te pūkoro closure mā koe. Ko Cancelling a Subscription e haere ana i roto, a ko Renewals and Auto-Renew e whakaatu ana i te wā ka taka ai te utu whakamutunga.

Mēnā koe i roto i te whakatairangaranga whakamāngaro, tono i te whakamāngaro i runga i te kupu i mua te whakakore, nā te mea te whakamāngaro me te whakakore e whakatakotoria tahi. Ko Refunds and What Is Refundable e whakaatu ana ko aha ngā mea e tau ana a ko aha kaore.

Tirotiro i te whārangi Billing e whakaatu kaore he mea kua tūtuki i mua i te neke. Ko te takatupuranga e taupua ana he takatupuranga e tāke ana.

Āhuatanga 4: Tango i ngā Mema Timu

Mēnā he atu tāngata e whakawhiwhia ana, tango atu i Settings, katahi Team. Ehara i te mea e hirahira, engari ko te tikanga kaore he atu tāngata e tīmata ai i tetahi mea hou i te pūkoro i te mea koe e whakamutu ana. Tītiro Inviting Team Members and Setting Roles.

I te wā e noho ana koe i konei, haere ki Settings, katahi Security, a whakakore kaupapa tata API. Ko ngā taimata e mahi tonu ana i muri i te kairangahau kua wehe atu i te timu, nō reira me whakakore tata. Tītiro API Keys and Developer Access.

Āhuatanga 5: Katia te Pūkoro

Ko te tango pūkoro e noho ana i te pito o Settings, katahi Profile, i te wāhanga e karanga ana Account removal.

Account removal section at the bottom of the KPanel profile settings page

Ko te katia he tono ka muri i te whakatūtuki, ehara i te pātene kotahi. E wha ngā kuwaha e tiaki ana:

  1. Kaiwhakahaere anake. Ko te atu tāngata e kite ana i "Account removal is owner-only" a ka whakamohiotia kia tono i te Kaiwhakahaere. Mēnā e kore koe i te Kaiwhakahaere a kua wehe te Kaiwhakahaere, whakawhiti ki te tautoko kāore i te ngana ki te whakatika.
  2. Kaore he mea tūturu. Ka kino te papa ki te tīmata i te katia i te mea e whai ana koe i te takatupuranga kia tūturu, i te tāke kāore i te utu, nō reira i te rohe rārangi i konei, a ka whakamohiotia koe ko aha te takitaki me te hononga whakatika. Ko te hanga whakaaro tēnei: ko te katia i runga i te rohe kia tūturu te huarahi te iwi ka nui ai te ingoa.
  3. Ko te rūrūmatanga tuhituhi. Me tuhia e koe te kupu tika delete my account i mua i te whakahaere pātene.
  4. Ko te whakatūtukitanga rua-tauwehe. Mēnā i te rua-tauwehe whakamarama, ka tono ia koe mo te whakahaere-digit toru i mua i te tono haere.

Ka īmēra atu kami i te whakahaere kotahi-wā ki tō wahitau tāke. Ko te whakauru i tēnei whakahaere he tīmata i te karaka. Kia tae koe, kaore he mea kua whakatakotia a kaore he mea kua tangohia. Mēnā koe kāore i te whakauru, ko te tono ka nui ake.

Mēnā kua kī te papa kaore i te mutunga te katia, kaua e ngana anō i te wā. Open a support ticket a tono kia katia te pūkoro. Whakatairanga tō Support Key mai i Settings, katahi Account, kia tutuki te tono ki tō pūkoro i te tata.

He Aha Ka Pā ki ō Raraunga

Ka whakauru koe i te whakahaere whakatūtuki, ka uru te pūkoro ki roto i te 30-rā grace period. Ko tēnei te whakatakotinga pupuri kotahi: e kī ana te papa, te awhina, tēnei āwhina centre me ngā īmēra e pēnei ana i te 30 rā.

I roto i te 30 rā. Kaore he mea tangohia. E whakaatu ana te papa i te rā tika ka mukua ō raraunga me te Cancel the closure pātene. Ko te whakakore i te mea e tīkina ana kaupapa hoki i te tata; kaore he mea tika nā te mea kaore he mea tangohia. Whakamahi i tēnei whakatairangaranga ki te oti i tetahi mea mai i te Āhuatanga 1 kaore koe i oti.

I muri i te 30 rā. Ko te mahinga whakatakotia permanent tango tō whānau mōhiotanga: tō ingoa, īmēra wahitau, nama waea, wahitau tāke, ngā taonga whakamaumahara, tokona ki te kohinga me ngā tokona, te kaupapa o ō kōrero tautoko, me tō āwhina rauemi. Kaore e taea tēnei āhuatanga kia tika a kaore te tautoko e taea te huri.

He aha ka pupuri, me te aha. Ko ngā tāke, ngā kupu a ngā tuhi utu e noho ana. Ko te ture Aotearoa e hiahia ana kia pupuri ngā tuhi pakipaaki me ngā tuhi taiheke mō te whitu tau, a kaore te mea nui e mutu i te wā ka mutu te hononga kaiwhakapaipai. Ko ēnei tuhi kaore i te hono ki tō whānau mōhiotanga a kaore he tāngata e taea te tokona kia tutuki, engari kaore ka tangohia i te 30-rā whakamutunga a kaore kami e tangohia i te tono i te mea e roa tonu ana te mea whitu tau.

Kaore e hiahia koe ki te tono i te tautoko ki te whakatūtuki i tēnei mea i roto i te tuhi. Ka whakatangi koe i te īmēra whakatūtuki katia i te wā ka tīmata ai te grace period, e kī ana i te rā tika ka mukua, me te īmēra mutunga i te wā kua mukua ō raraunga.

Ko te 30-rā whakatairangaranga mō te whakaaro anō, ehara mō te tango raraunga i muri ake. Ka tae ki te mutunga, kaore he mea whānau e whakahoki. Ko tō kope kaweake mai i te Āhuatanga 1 anake te tūnga noa me whakawhirinaki.

Mēnā E Hiahia Koe Ki te Tatari

Ko te whakatūnga he marua te whakahoki ki te raru maramara.

  • Kei te tata te utu? Nekehia ki raro i te mahere. Ko Proration and Plan Changes e whakaatu ana he aha ka taea te moni i te wā ka huri koe.
  • Kua mutu te kaupapa engari ka taea te hoki mai? Whakakore i te kaupapa kaupapa a pupuri i te rohe. Ko te rohe he hautini o te kaupapa kaupapa a pupuri tō ingoa.
  • Kāore i te whakamahi i nāianei? Tukua i te tūnga katoa, tango iho, katahi whakakore. Ko te whakatū anō i muri atu mai i tō pokapō ake he mea māmā.
  • He mea kua pakaru? Open a support ticket i mua. Ko te nuinga o ngā kατia e tīmata ana i te riri he raru hīhiri e taea te whakatika.

Raruraru Whakaoti

Ko te pātene Delete he iti. Ko te kupu whakatūtuki me ōrite tika, i te iti, kaore he moana tārewa.

Ka whakamohiotia ahau account removal is owner-only. Ko te Kaiwhakahaere anake e taea te mahi. Mēnā me nekehia te manaakitanga, whakawhiti ki te tautoko.

Kaore i a au taku rīpīta rua-tauwehe. Tohu urutaki ki mua. Tītiro Lost Your Two-Factor Device.

Kua katia e au te pūkoro engari e tāke tonu ana ahau. Ko ngā takatupuranga me te katia pūkoro he tuhi takitaki. Tirotiro i te whārangi Billing, whakakore kaupapa kaupapa tūturu, a whakawhiti ki te tautoko me te nama tāke mēnā kua tangohia e koe te utu kaore i te whakamanawa.

I heke iho taku paetukutuku i mua i te oti au e kaweake. Tatari a whakawhiti ki te tautoko i mua i te mahi i tetahi mea atu.

E hiahia ana koe i te awhina?

Tīmēra mai ki a support@kapsulehost.com manatoko tahi rānei i roto i KPanel.

Whakatuwhera KPanel
Te Kati i To Kapsule Account