Kua Ngaro te Whakauru ki tō īmēra Pūkete

Your account email is your sign-in identity and the destination for every password reset and security code, so losing access to it is the one lockout you cannot solve inside the panel.

Ko ā koe pūkete īmēra he tohu whakauru tāu, he takotoranga hoki mō ia tūranga tīkeri kupuhau me te waehere ārakitanga, nō reira ko te whakatipuranga atu i a ia te tahi anō te rakitanga kāore e taea te whakaoti i roto i te paparuarua.

Ko ā koe e taea ai ka whakawhirinaki ki te mea ka taea tonu koe ki te whakauru. Rapu mai ko tēhea āhuatanga koe i roto i a ia i te tuatahi.

Te Āhuatanga Tuatahi: Ka Taea Tonu Koe Ki Te Whakauru

Koinei te āhuatanga pai, ā ko ia he take nui atu i ā te iwi e whakapono ai. Ko ā koe rūnanga tonu te mana, nō reira ko ā koe kupuhau me te ahumahi tuarua tonu te mahi, ā he noa iho te pūkete.

Whakaora ā ia i tēnei wā, i mua i te rā kē e whakahokia koe:

Haere ki Settings, katahi ki Profile.
I runga i te rarangi Email, pīkia Change.
Tāruarua he wāhi e tino whakahaere e koe, ka pīkia Send verification link.
Huakina te hononga i te wāhi hou.

Ko tēnei te whakatīnana i te wāhi hou hei tohu whakauru tāu. Ko te raraunga katoa, tae atu ki ā takoto e pa ana ki te wāhi tawhito, kei Changing the Email Address on Your Account.

Mahia ā ia i nāianei, āe kāore rānei i muri. Ka pakanga ngā rūnanga, ka whakakāhoretia ngā tirotiro, ā he ahumahi hou he waehere tūmataiti īmēra kāore e taea e koe te tiki. Ka maumau tēnei i ia haora e tatari ai koe.

I te wā e whakatutuki ai koe i tēnei mea, tāpiri he ahumahi kāore e whakawhirinaki ki te īmēra: he passkey, he SMS tuarua-ahumahi rānei i Settings, katahi ki Security. Titiro ki Lost Your Two-Factor Device.

Te Āhuatanga Tuarua: Kāore Koe E Taea Te Whakauru

Ko ngā tūranga tīkeri kupuhau ka toro ki te wāhi kua whakatipuranga atu i a ia, nō reira kāore te rerenga tīkeri e āwhina ai. Kāore he whakatau-a-ā-koe-anō mō tēnei mea ā, kāore he wa e whakatupu ai: kāore he pūkete e taea e koe te tango ki runga i te kōkiri noa "Kua whakatipuranga au i te īmēra" e haumaru ai.

I mua i te whakatipuranga ki te āwhina, rapua mēnā e tika tētahi o ēnei, nō te mea he āwhina tere ake ia i te tirotiro tuakiri:

E whakauru ana koe mā Google, GitHub, rānei Apple? Nō reira he noa ake tā kupuhau, ā he noa rānei te pūkete. Ngana ki te pūtona whakauru whakatupuranga i te whārangi whakauru. Mēnā ka tūtuki tonu te pūkete kaiwhakarato, kua uru koe.

He pūkete noa i te piki rānei i te tāpaetanga kē? Horoia te wāhi, rapia te haumoe me te whakamate, ā ngana anō i te tūranga tīkeri kupuhau. Titiro ki Not Receiving Email mēnā ka manaakitia te pūkete e mātou.

He wāhi mahi i runga i te rohe e tino whakahaere tonu ai koe? Tono i te kaiwhakahaere rohe kia whakaora i te wāhi, nō te mea rānei kia pokapoka mai ki a koe te wā tōpū. He mahi rima meneti i a rātou te nuinga.

Kua pau te wā i te rohe? Mēnā kua motuhake te wāhi i tētahi rohe kua pau, ka whakaora i te rohe, ka tika rānei ngā patunga, ka hoki i te pūkete. Ko tēnei te raru pono i te nuinga.

Te Whakatipuranga Ki Te Āwhina

Mēnā kaore tētahi o ēnei e whai, ēmera ki support@kapsulehost.com mai i te wāhi e tino whakahaere e koe, ā kōrerotia te marama ake kua whakatipuranga atu koe i te wāhi īmēra i runga i ā koe pūkete Kapsule.

Me whakatūpato te āwhina e koe anake te kaiwhakahaere pūkete, ā kāore ia e whakatau ki ā koe kōrero. Ko te tohu kaha i te nuinga he mea noa ki te kaiwhakahaere pono:

Ko ā koe Support Key, mēnā kua tuhi ā ia. Ko ia he āhua KSK- me te ono arika a muri, ā ka puta i te wāhi Āwhina me Settings, katahi ki Account.

Te kāri Support Key i te whārangi Account i te āhua KPanel settings

Invoice rānei pouaka nama. Ka tīmata ngā pouaka KC- ā, ka tīmata ngā invoice KCI-.
Te whā arika whakamutunga me te roa o te kāri i runga i te pouaka. Kāore e tukuna he nama kāri tōtika.
Āhuatanga rohe, paetukutuku, rānei pūkete i runga i te pūkete.
Te whakahaere rohe kua rehita i runga i te pūkete, e taea e koe te whakaata i te tono.

Kāore te tangata i Kapsule e tono i ā koe kupuhau KPanel, ā kāore koe e tukuna atu. Mēnā he karere e kōrero ana he mea mai i Kapsule ka tonoa ā ia, ehara ia i a mātou. Titiro ki Phishing and Impersonation.

Whakatūmautia e roa ake tēnei i te tūranga tīkeri kupuhau. Ko te tirotiro tuakiri e taea te vomiti tere kāore ia he tirotiro tuakiri.

He Aha Te Karekau He Ara Whakatau-a-ā-koe-anō

He pai ki te mārama ki te take, nō te mea he take ōrite tēnei e tiaki ai i a koe.

Ko ia ara whakatau he ara whakatupuranga hoki. Ko te pūtona "Kua whakatipuranga au i te īmēra" e whakatīnana i te pūkete ki te wāhi hou i te tono kaupapa he huarahi nui i te raupatu i tētahi pūkete whare whakatoiā, tae atu ki ngā rohe, ngā pūkete, me te kāri i runga i te pouaka. Nō reira ko te ara whakatau he mahi a te tangata hoki, he mahi pukumahi hoki.

Ko te whakahopu he mea āu e ā, ā kōwhitia i te rua meneti.

Te Tiaki I Tēnei

Whakamahia tēha īmēra kāore e manaakitia e mātou. Mēnā ko ā koe pūkete īmēra kei runga i tētahi rohe e manaakitia e Kapsule, ko te pūkete whakamutu, te rohe pakupaku, nō te mea rānei te paupauroa īmēra ka riro i a ia te wāhi e tika ai koe kia whakaora. Whakamahia tētahi kaiwhakarato motuhake.

Kāore e whakamahia tēha wāhi i runga i tētahi rohe e taea e koe te whakatipuranga. Ko ngā rohe ka tata mutu noa. Ko te pūkete ka haere me ia.

Kāore e whakamahia tēha wāhi tonutanga nō te rōpū. Ko tēha pūkete info@ e pānuihia e te toru tangata he wāhi kino i te waehere ārakitanga, ā e taea e te hoa mahi kua wehe te uru ā rātou.

Tāpiri he rerenga whakauru tuarua. Ko te passkey i Settings, katahi ki Security, he mahi a te kore ake te īmēra.

Tuhi i ā koe Support Key. Kōkuhu mai i Settings, katahi ki Account, ā pupuri i te tonutanga o ā koe rekoata pakihi. Ko ia te huarahi tere rawa i te āwhina kia kitea tō pūkete.

Pupuri i tētahi PDF invoice. He nama pouaka me te nama invoice kei runga, ā he tohu kaha tēnei o te iwimatanga. Titiro ki Reading Your Invoice.

Mēnā Ehara Koe I Tērā Nāna I Whakarereke

He tahi he āhuatanga rerekē o tēnei raru kāore ia he rakitanga i te katoa, ā me te mahi tere i te mea o te tūmanako: i whakarereke tētahi atu i ā koe pūkete īmēra.

Ko te tohu he īmēra i tiki mai, he whārangi "Email change requested", e whakaingoa ana i tēha wāhi kāore koe i kite. Ko tērā karere i tukuna ki ā koe wāhi i tēnei wā kia marama ai koe me te whakahaere tonu.

Mēnā i puta tēnei mea:

Whakauru tonu, i te wā e tino āu te wāhi.
Whakarereke i ā koe kupuhau.
Whakahokia ā koe anō i ngā wāhi katoa mai i Settings, katahi ki Security.
Kōkuhu i ngā API key kāore koe i te te kite. Titiro ki API Keys and Developer Access.
Tirotiro the audit log i ā mea rerekē hoki.
Whakamahia te ahumahi tuarua mēnā kaore e whai.

Katahi ki te whakatipuranga ki te āwhina ā kōrerotia he aha i puta. Account Security he rārangi tūturu whānui.

Whakamātau

Kāore te īmēra tūranga e tiko. Rapia te haumoe me te whakamate, ā whakatupu te wāhi ko ia tēnei e runga i te pūkete. Mēnā ka manaakitia te pūkete rohe e mātou ā, kua mutu te pūkete, kāore te īmēra e tukuna. Titiro ki Why Your Account Was Suspended.

"Please verify your email before signing in." He wāhi kāore kua whakatupu i te mea kua riro rānei. Whakauru ā, whakamahia Resend link i te rarangi Email.

I tukuna mai tēha waehere ki a au mō tētahi tirotiro hou ā, kāore au e taea te tiki. He raru īmēra tēnei, ehara i te raru ahumahi tuarua, ā he ara whakatau ōrite tēnei.

E rua ōku pūkete ā, ehara au i te te whānui ko tēhea īmēra kei runga i tēhea. Kōrerotia i ā koe tono āwhina ā, whakatauakitia ngā wāhi e rua.

Ko te wāhi o te hoa mahi i runga i te pūkete ā, kua wehe. Kāore koe e hiahia ki tō rātou wāhi. Tango i tō rātou whakahaere mai i Settings, katahi ki Team, ā, tono i te whāngai. Titiro ki Inviting Team Members and Setting Roles.