LockedYour renewal price, from the day you sign up
CappedThe most you can be billed is a number you chose
OursKora answers straight away, our own team when you need a person
PublicAnything we get wrong is published on this site
Three things we set out to fix.
Each one is something people told us about the host they were leaving.
The renewal price goes up
What we see. On 18 August 2026 DreamHost published Web Hosting Launch at US$2.89 a month for the first year and US$10.99 a month after that. Hostinger published Premium at US$2.99 a month if you pay four years up front, and US$10.99 a month after that. Both print the renewal beside the headline, so you can check it yourself.
What we do. The price you sign up at is the price you pay for as long as you stay on the plan. It is clause 7.5 of our Terms, so it is a contract rather than a slogan.
Support answers from a script
What we see. At a large host your first reply comes from a scripted first tier. It repeats your question back to you, asks you to clear your cache, and closes the ticket. That is why a five minute problem takes three days.
What we do. Kora, our AI assistant, answers straight away, any time. When you need a person, our support team picks it up within our published response targets.
The bill changes when you get busy
What we see. Some platforms charge for how much your site gets used, so the plan price is only the start of the invoice. A busy month costs more than a quiet one and you find out at the end of it.
What we do. A busy month can cost you money here and it can never take your site off the internet. On our hosting plans the plan price is the whole bill, in your busiest month and your quietest one, and the day you reach a published limit we email you and ask whether you want to move up. On Orbit, builds and traffic past what the plan includes are billed at rates published in your own currency, under a spending ceiling you set yourself, so the most you can be billed is a number you chose.
01The renewal price goes up
What we seeUS$2.89 a month, then US$10.99
What we doClause 7.5
02Support answers from a script
What we seeA scripted first tier
What we doKora answers straight away
03The bill changes when you get busy
What we seeA busy month costs more
What we doThe plan price is the whole bill
Checked against their own published pages.
This is not a bigger number than theirs. On each of these points, Hostinger's and DreamHost's own published security and legal pages say nothing at all.
Neither Hostinger nor DreamHost makes any network-level isolation claim at all.
Their pages. The usual standard for shared hosting, including theirs, is isolation at the process and file-system level, one layer above the kernel. Their own published security material makes no claim about the network layer specifically.
Ours. Ours goes one layer deeper: kernel-level firewall rules, tied to each site's own system account, block your site's code from reaching the shared database port or another customer's application-server port over our internal network. It is also something you can observe yourself once you are a customer: a site process that attempts either connection is refused. This is a summary; the clause has the binding wording.
A patch-time commitment
Neither Hostinger nor DreamHost publishes a patch-time commitment of any kind.
Their pages. Read their own security pages yourself: neither tells you how long a critical vulnerability is allowed to stay open on your server. No number, no ceiling, nothing to hold them to.
Ours. Ours is a number: security updates apply automatically, usually within a day of release, and for the ones that need manual work, such as a reboot, our committed ceiling is 7 days from release. This is a summary; the clause has the binding wording.
Who can push code to production
Neither Hostinger nor DreamHost makes any public claim about who can push code to production.
Their pages. Nothing in their published material says who approves a release, or how many checks it has to pass, if any, before customers see it.
Ours. Ours does: every release passes over 190 automated checks, and the only credential permitted to update our production branch belongs to the release pipeline itself, not to any person, including the person who owns the company. This is a summary; the clause has the binding wording.
Your price is your price. Forever.
Other hosts lure you in cheap, then hike it at renewal. We lock yours in for as long as you stay on the plan.
How many websites?
Fits Your Sites
Start
One site, and everything it needs to be online.
US$2.50/mo
US$30 billed yearly
Hostinger Premium: US$2.99/mo on a 48-month term, then US$10.99/mo at renewal.Hostinger, Premium plan: “Get 48 months for $143.52 (regular price $575.52). Renews at $10.99/mo.” hostinger.com/web-hosting, read 6 Oct 2026. www.hostinger.com/web-hosting
Renews at US$30/yr. Locked for as long as you stay.
1 website
10 GB NVMe storage
5 mailboxes
Unlimited bandwidth
Free SSL and nightly backups
Kora included
Most PopularFits Your Sites
Pro
A handful of sites, with staging for WordPress sites and more headroom.
US$7/mo
US$84 billed yearly
SiteGround GrowBig: US$4.99/mo prepaid for 12 months, then US$29.99/mo ex VAT at renewal.SiteGround, GrowBig plan (international page): “Renews at $29.99 /mo. Prepaid for 12 months. Ex. VAT” world.siteground.com/web-hosting.htm, read 6 Oct 2026. world.siteground.com/web-hosting.htm
Renews at US$84/yr. Locked for as long as you stay.
10 websites
50 GB NVMe storage
25 mailboxes
Unlimited bandwidth
WordPress staging
Self restore
Fits Your Sites
Scale
For a busy shop or an agency running client sites.
US$17/mo
US$204 billed yearly
hosting.com Pro Plan: US$3.79/mo on a 4-year term, then US$19.99/mo at renewal.hosting.com, Pro Plan: “For a 4-year term. Pay $181.93 today, then $19.99/mo on renewal.” hosting.com/hosting, captured 5 Oct 2026. hosting.com/hosting/
Renews at US$432/yr. Locked for as long as you stay.
Unlimited websites
Unlimited storage
Unlimited mailboxes
Unlimited bandwidth
30-day money-back guarantee on Start, Pro, Scale and Cloud Power. Other hosts' prices checked 6 Oct 2026, from their own pages (sources in each note).Compare Every Feature
Clause 7.5 locks your fee for as long as you stay on the plan. Clause 7.4 gives you thirty days notice before any fee changes. Clause 13.5 is your right to take everything with you, and we hold it for thirty days after you go. Clause 4.7 prints the fair use limits as actual numbers. The whole document is at /legal/terms.
Your price is safe either way. Clause 7.5 survives a change of owner, so the rate you signed up at stays yours whoever owns the company, for as long as you stay on the plan. We are building this to keep, and if it ever did change hands we would write to you first and move you to another host, free, if you wanted to go.
Thirty days. Clause 20.1 requires an email and a notice in KPanel a full thirty days before any material change. Clause 20.3 then lets you end the affected service before it takes effect and refunds the unused part of anything you have already paid. Corrections to spelling and formatting count as tidying, and go through as they are.
Kora, our AI assistant, reads it first and answers straight away, any time. When you need a person, our support team picks it up within our published response targets. Email jesse@kapsulehost.com if you would rather skip the queue.
Email jesse@kapsulehost.com with what happened. Anything we get wrong that breaks one of the commitments on this page is published at /transparency, with what happened and what we changed.