About KapsuleHost

We started out as the people you called when the site went down.

KapsuleHost began in 2015 as a small web design company in Wellington, New Zealand. We look after hosting for customers all over the world now, and we still build it the way we wanted it back then.

Where we started

Wellington, 2015. We were building websites, not hosting them.

We built websites for small businesses in our own city. When one of them went down at nine at night, ours was the number that rang. We would apologise, promise to find out what had happened, and then sit on hold with a host who would not tell us.

The pattern never changed. Nobody told the customer first. Moving a site cost them a day and us a weekend. And the figure on the invoice in year two was never the figure on the page at signup.

We got tired of apologising for other people. So we built the host we had wanted to hand our clients to. The things that used to embarrass us are written into the contract now rather than onto a page, and they have not moved since.

What we believe

Four things we do, rather than four things we say.

The price you sign up at is the price you renew at.

For as long as your plan keeps running. It is written into the terms of service, not just onto a page, so you can hold us to it.

We move you in, and it is free.

Our engineers bring your sites and your mail across from your current host, and keep everything online the whole way.

One account, one panel, one bill.

Sites, servers, domains, mailboxes and invoices sit together in KPanel, with the same tools whether you hold one site or fifty.

Anything we promise, you can check.

The promises on this site point at numbered clauses in the agreement, and the fair use limits are published as actual numbers.

Your data

Your work is yours, and we say so in the document that binds us.

Clause 6.2 of the privacy policy reads: we do not sell, rent, or trade personal information. We keep what running your services and billing you for them requires, and the policy sets out what that is and how long we hold it.

Read the privacy policy

We do not sell, rent or trade personal information.
Your files and your mail are yours. We do not read them to advertise to you.
You can export everything and take it with you whenever you want.

Where it runs

Your site is served from 3 regions.

We put your site close to the people reading it, so a visitor in Europe is served from Europe.

EUUSAsia-Pacific

Come and have a look.

Hosting, domains, email and servers, all in one account. Start wherever suits you and grow from there.

See the plans Talk to a person

Kapsule Group Limited, a company registered in New Zealand.