The sites stay yours. We keep them fast, safe and up.
Every site checked, updates applied, backups verified
A drawn week on Concierge Pro. All of it sits inside the US$897.00 monthly price, two engineering hours included. Beyond those, an hour is US$132.00, agreed with you first.
Nothing for you this week.
What changes is how many sites you bring us and how many engineering hours are yours every month.
For a handful of sites that your business depends on.
US$357.00a month
Priced by the month
Get StartedSame price while you stay on your plan
For a growing set of production sites, with engineering hours every month.
US$897.00a month
Priced by the month
Get StartedSame price while you stay on your plan
For an agency or a team running a whole portfolio.
US$2,097.00a month
Priced by the month
Get StartedSame price while you stay on your plan
An engineering hour beyond your monthly allowance is US$132.00, agreed with you before the work starts.
One person owns your account, and their name, email address and phone number sit at the top of your panel. They introduce themselves within 4 business hours and they stay yours.
A check runs against each of your sites every sixty seconds, through the night and over the weekend, and the team is alerted the moment one of them needs a hand.
On Monday morning you get one page covering every site you have with us: uptime to two decimal places, the updates that went on during the week, and how your backups and certificates are doing.
At the start of each quarter your account manager writes you a performance, security and search review of the sites we look after, with the work we are taking on next.
Anything that interrupts one of your sites is written up for you inside twenty four hours, with the root cause, what we did about it, and the change we made so it stays fixed.
Your account manager, your engineers and your own team share one channel, so a question goes straight to somebody who already knows how your sites are put together. Engineering work beyond your included hours is US$132.00 an hour.
The programme appears in your panel the moment you sign up. By day fourteen your sites are here, tuned, hardened, watched around the clock and handed back to you with a runbook you keep.
Week one, discovery and setup
Week two, migration and tuning
Day fourteen, handover
Kora answers the moment you ask, at any hour of any day. When a request needs somebody who can change your configuration, a person takes it from there inside 4 business hours.
KoraThe shop site felt slow this morning. Is something wrong?
I read the logs for harbourline-shop.com first. One product page was slow after Tuesday's update; the rest answered every check.
What people ask before they hand their sites over, answered in full.
Ways To Reach UsYou get an account manager you know by name, a team of engineers who know your setup, a check on every site every sixty seconds, a written report every Monday, a full performance and security audit every quarter, a written account of any incident inside twenty four hours, and a shared channel with the people doing the work. The fourteen day programme that moves your sites in is part of the price as well.
Yes, and the whole move is inside the monthly price, from US$357.00 a month. Week one plans the move and the rollback in writing, week two runs it in a window you agree, and every site is tested against the copy we took before anything moved.
Concierge Pro includes two engineering hours a month and Concierge Scale includes eight. Beyond that an hour is US$132.00, agreed with you before the work starts and logged in the panel where you can see every one. Concierge Start buys you the team and the programme, and engineering work is added by the hour whenever you want it.
Any time, from the panel. Your sites stay exactly where they are and the larger allowance appears on your account the same day.
Kora answers the moment you ask, at any hour, and it has already read what your sites are doing. When a person is needed, one of our engineers takes it over inside 4 business hours, and you get a written account of what happened, with the root cause and the fix.
Think of managed hosting as handing somebody the keys to a building you own. The building stays yours, every key stays yours, and a caretaker who knows the place looks after it: they keep the lights on, they check the doors every minute, they fix what wears out, and they write to you every Monday to tell you how it is doing. Your sites run on our platform, and an account manager and a team of engineers do the daily work of keeping them fast, safe and up.
Concierge Start covers three sites, Concierge Pro covers ten and Concierge Scale covers twenty five. Pick the tier your portfolio fits inside today, and move up from the panel the day it grows.
Choose a tier above and you arrive at signup with it already selected. Billing is monthly in your own currency, and the price you sign at is the price you keep for as long as you stay on the plan.
