Billing starts once we approve you, and the agreement runs month to month.
NSNorthline StudioInvoice · For Ember & OakPaid
Website hosting
Business email
Domain
Our wholesale cost 80%You keep 20%
Settled into your own account
Your clients see your business, down to the certificate.
Set it once in the panel and it reaches every screen and every email your clients ever see.
Tier
clients.northlinestudio.com
NSNorthline Studio
OverviewWebsitesEmailDomainsInvoicesSupport
Good morning, Ember & Oak
Websiteemberandoak.com
Ember & OakMenuVisitOrder
Slow coffee, wood-fired bread.
See the Menu
OnlineCertificate issued
Mailboxes
4 in use
Next invoice
1 NovemberInvoices
Northline Studiowith SupportTermsPrivacy
NSNorthline Studio
From billing@northlinestudio.comYour invoice is ready
Hi Ember & Oak, your invoice for this month is ready to view.
View InvoiceQuestions? Write to us any time. help@northlinestudio.com
The panel carries your brand with ours alongside it.
Your own hostname, with a certificate issued for it
Point your own hostname at the panel, verify it, and a certificate is issued for it, so your clients sign in at an address that belongs to your business.
Your logo, your colours and your font
Your logo and favicon, two brand colours applied through the whole panel, and the typeface you use everywhere else. Set them once and every screen follows.
Your support details, on every page
Your support address, your phone number, your help page and your own terms and privacy links sit where your clients look for them, alongside the footer text you write yourself.
Email that reads as yours
Every message we send your clients carries your sending name, your logo, your accent colour and your support address, so an invoice or a password reset arrives looking like your business wrote it.
A signup page of your own
New clients sign up on your hostname, with the fields you choose and the welcome message you write, and you approve them by hand or let them straight in.
Everything above wholesale is yours.
Two things reach us: the wholesale cost of what your clients use, and your monthly tier fee. Everything else is yours.
Your client pays your price
They see your brand, they work in your panel and they pay an invoice with your name on it. The price on that invoice is yours to set.
We take the wholesale cost
Our wholesale cost comes out of that payment as the platform fee. The fee is the wholesale cost itself, which is why your markup arrives whole.
The rest settles with you
Everything above wholesale goes into your own connected account on your own payout schedule, from the Professional tier up. On Starter we invoice you at wholesale on the first of the month and you bill your clients yourself, so the difference is still all yours.
You set the markup once
Set a pricing policy per service as a percentage or a fixed amount, with a floor and a ceiling, and every invoice we generate for you follows it. Until you set one, we apply 20% on your behalf so your book is priced from the first day.
Your markup
Out of every payment your client makes
Your client pays you100%
Our wholesale cost80%
You keep20%
You keep20%Settled into your own account
20% markup applied for you until you set your own
Pick the tier by what you want your business to do.
Start on the tier that fits the book you have today, and move up as it grows.
Every tier: your logo, your colours, your font and your own hostname.
Starter
For a first book of clients you want under your own name from day one.
Wholesale rates 20% under Starter, on every service
Client payments settle into your own connected account
The panel carries your name alone
Billing starts once we approve you, and the agreement runs month to month.
Everything you need to look after a book of clients.
The reseller panel holds your clients, their domains, their invoices, their tickets, your team and the record of everything anybody did.
Your clients, and everything they own
One list of every client with their sites, their mailboxes and their domains beside them, and a client view you can open to see exactly what they see.
Bring the clients you already have
Import your existing book in bulk and set your pricing policy before you import, so every account arrives already priced the way you want it.
Domains you manage on their behalf
Registration, renewal, contact details, DNS records and DNSSEC for every client domain, from the same screen as the rest of their account.
A ticket queue that is yours
Your clients raise tickets into your own queue, with your own targets on them and a rating when you close one, and you raise anything you need from us into ours.
Your team, with the right keys each
Invite your people as owners, administrators, billing or support, each with their own sign in and two factor authentication, and an audit log that records every action taken in your account.
An interface for your own systems
Issue API keys with the scopes you choose and drive client accounts, domains and invoices from the tools your business already runs on.
ClientsDomainsInvoicesTicketsTeamAPI keys
The application takes a few minutes.
You apply as a business, you choose a tier, you read the agreement in full and sign it, and we come back to you. Billing starts once your account is approved.
What the agreement says
It says you set your own end customer pricing, that we invoice you at wholesale on the first of the month, that wholesale rates move only on thirty days notice, and that either of us may end it with thirty days notice.
Introduce another agency and you both gain
Give another agency your referral code. Once we approve it as a reseller, we waive its tier fee on its first 2 monthly invoices, and you earn 10% of the tier fee it pays for 12 months, paid in your account currency with your monthly commission. Clause 6.3 of the Reseller Agreement sets out the terms.
All of it. Our wholesale cost is the only thing that comes out of a client payment, so the difference between wholesale and the price you charge reaches you in full. The only other line you pay us is your monthly tier fee, and it is on the board above where you can read it.
That is your decision. Every tier lets you put your own hostname, logo, colours, font, support details and terms links on the panel and on every email we send them. On the Agency tier the KapsuleHost mark comes off the panel entirely, so your brand stands on its own.
You set a pricing policy per service in the panel, as a percentage or a fixed amount, with a floor and a ceiling, and every invoice we generate follows it. Until you set a policy we apply 20% for you, so your book is priced from your first day.
Bring them with the bulk import, and set your pricing policy first so the whole book arrives already priced the way you want it. Their domains, their sites and their mailboxes all sit in the same client record afterwards.
We are the processor of record, so the dispute reaches us first and we email you straight away with the amount, the reason and the date your evidence is due, and a link that opens it in the panel. You write your account of it there, we submit it for you, and the panel keeps the outcome against the invoice.
You apply as a business, you choose a tier, you read the agreement in full and sign it, and we come back to you. Your card is saved at the payment step and billing starts once your account is approved.
Your tier fee, your wholesale rates and the invoices we send you are all in your account currency, wherever your business is.
Your published client capacity is the number the tier is built for, and your account holds the figure, so ask before you sign if you want a different one and it will be set for you.
The agreement runs month to month, with thirty days notice on either side. It says you set your own end customer pricing, that we invoice you at wholesale on the first of the month, that wholesale rates move only on thirty days notice, and that either of us may end it with thirty days notice.
Give another agency your referral code. Once we approve it as a reseller, we waive its tier fee on its first 2 monthly invoices, and you earn 10% of the tier fee it pays for 12 months, paid in your account currency with your monthly commission. Clause 6.3 of the Reseller Agreement sets out the terms.